Group 1 Hyundai Southwest Houston
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,120 reviews
I recently came in for an oil change, and I can honestly say switching to Group 1 was one of the best decisions I’ve made. I was previously serviced at Big Star, and my experience there was horrid, so my ex say switching to Group 1 was one of the best decisions I’ve made. I was previously serviced at Big Star, and my experience there was horrid, so my expectations were low—but Group 1 completely exceeded them. The customer service was excellent from start to finish. The staff was attentive, professional, and very friendly, and my service was completed quickly without feeling rushed. I truly appreciated how efficient and smooth the entire process was. I will definitely be returning for future service and highly recommend Group 1 to anyone looking for quality and great customer care. More
Quincy was absolutely amazing. He took the time to go over each vehicle I was looking at and helped me compare the features in each. Quincy helped ease my nerves and made the car b He took the time to go over each vehicle I was looking at and helped me compare the features in each. Quincy helped ease my nerves and made the car buying experience enjoyable. More
My service at Group 1 was top notch and Lisa is by far the best salesperson I’ve ever worked with. Her professionalism and kindness throughout the process was spot on. The financing department was also aw the best salesperson I’ve ever worked with. Her professionalism and kindness throughout the process was spot on. The financing department was also awesome to work with. I will recommend them to every one! Thank you!! More
I had a great experience working with Shane. He was knowledgeable, patient, and took the time to answer all of my questions. The process was smooth from start to finish, and I’m very happy with He was knowledgeable, patient, and took the time to answer all of my questions. The process was smooth from start to finish, and I’m very happy with my purchase. Highly recommend! More
Service was very good all questions were answered, they did a pretty good job. Luis Romero was very good and helpful, answering all questions. Everything went so smoothly. did a pretty good job. Luis Romero was very good and helpful, answering all questions. Everything went so smoothly. More

