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Group 1 Hyundai Southwest Houston

Houston, TX

Overview
Reviews
4.5
1,113 Reviews
Call Dealership (713) 981-3990
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10301 Southwest Fwy.

Houston, TX

77074

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Showing 1,113 reviews

December 24, 2025

My service at Group 1 was top notch and Lisa is by far the best salesperson I’ve ever worked with. Her professionalism and kindness throughout the process was spot on. The financing department was also aw More

by Jennifer Shortt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Priest , Frank Galan
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December 19, 2025

I had a great experience working with Shane. He was knowledgeable, patient, and took the time to answer all of my questions. The process was smooth from start to finish, and I’m very happy with More

by U. Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Chambers, Frank Galan
Report | Print
Dec 22, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy you found Shane to be so supportive during your experience here at Group 1 Hyundai Southwest Houston. If you have any further questions, please don't hesitate to reach out!

December 19, 2025

Service was very good all questions were answered, they did a pretty good job. Luis Romero was very good and helpful, answering all questions. Everything went so smoothly. More

by lamar_charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Romero 5 star
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Dec 22, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy you found Luis to be so supportive during your experience here at Group 1 Hyundai Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2025

Easy to navigate and book, came in got exactly what I needed with no trouble. More

by Jacobtpham204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Frank Galan
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Dec 20, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, thank you; we appreciate your feedback! We're looking forward to your next visit with us!

December 16, 2025

This location just wants to get people in and out - strictly all about the money More

by nstokes256
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy, some person they stuck me with because Andy was busy and the finance manager who refused to speak with me
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Dec 19, 2025 -

Group 1 Hyundai Southwest Houston responded

Thank you for your feedback. We appreciate you taking the time to inform us about your recent experience and apologize for the inconvenience. We deeply regret any inconvenience you may have encountered. We strive to provide exceptional customer service to all our customers, and it looks that we fell short in this instance. We will further review this experience to look for opportunities to better serve our clients. Stephen Swad General Manager sswad@group1auto.com

December 13, 2025

Friendly, excellent communication & timely service. Well trained personnel & efficient service. I was impressed with service department More

by phil b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Report | Print
Dec 17, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

December 13, 2025

Overall great experience and great customer service. The salesman were able to answer our questions well and help us with whatever we needed after the buying process, too. More

by Nusrat Farhana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Galvan and Ron Wilson
Report | Print
Dec 17, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 12, 2025

I love this dealership! It’s so clean and everyone seems so nice. If I could refer anyone I would definitely refer Shane! He was great! Awesome personality, Good customer se More

by Kia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane , Frank Galan
Report | Print
Dec 17, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Shane here at Group 1 Hyundai Southwest Houston! We do hope we can be of assistance in the future. Take care!

December 11, 2025

We went in just to do a test drive. Everyone was so kind and didn’t give us the run around. Best car buying experience ever! More

by ksmarcoux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Frizzel, Frank Galan
Report | Print
Dec 12, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 08, 2025

Handled my routine service promptly while I waited. They keep you in the loop by text instead of wondering if you've been forgotten. More

by dknab52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Dec 10, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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