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Sterling McCall Nissan

Stafford, TX

4.6
1,086 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,086 reviews

May 27, 2025

Even I couldn’t make an appointment they have the time to care of me.. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh
May 26, 2025

Great and speedy service wa very happy with the care and service of my car More

by Barbara Mayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
May 27, 2025 -

Sterling McCall Nissan responded

Hi Barbara, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 26, 2025

Quick service, personal attention, nice waiting area, a very pleasant experience overall while waiting for service. More

by Nick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
May 24, 2025

Service was done today and the team great job ! I really like the video that was taken for the car inspection and sent to me More

by Hrahmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
May 26, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2025

Gonzalo is my go-to service rep. He is thorough and is a great listener. The service techs are very thorough and always give me options and recommendations. More

by gscullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
May 26, 2025 -

Sterling McCall Nissan responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2025

Had no appointment and went in for an oil change. Service was efficient and the price was great. I intend to return. More

by kerbi.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen
May 25, 2025 -

Sterling McCall Nissan responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2025

Every time I take my car to the service center they wash it, but today they didn't wash it, and the front license plate is bent. More

by jtp_0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
May 23, 2025 -

Sterling McCall Nissan responded

Hello, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. General Manager jnegrete@Group1Auto.com

May 21, 2025

The service was fast and very satisfactory, the attendant was very pleasant and explainable about the service on my car , thank you. 100 % awsome service More

by Javaldez1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
May 23, 2025 -

Sterling McCall Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

They told lies and sold car just fool the customer and sold cars fraud people More

by ayesh341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alundra Andrade, Anthony Segovia
May 21, 2025 -

Sterling McCall Nissan responded

Thank you for your feedback. We appreciate you taking the time to inform us about your recent experience and apologize for the inconvenience. We deeply regret any inconvenience you may have encountered. We strive to provide exceptional customer service to all our customers, and it looks that we fell short in this instance. We will further review this experience to look for opportunities to better serve our clients. Stephen Swad General Manager 281.243.1918 sswad@sterlingmccallnissan.com

May 19, 2025

Good dealership spent time explaining vehicles and picking out my new rogue and taking time to show me some of the features More

by larryd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadeem Pitamber, Zachary Swimmer
May 21, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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