Sterling McCall Nissan

I made an appointment online which was very easy. I made it to the dealership and the service team was working hard and fast checking in clients. I was out in about an hour. My car was vacuumed to m I made it to the dealership and the service team was working hard and fast checking in clients. I was out in about an hour. My car was vacuumed to my surprise. Great experience. Will definitely schedule my next oil change with them. More

Clean dealership and the buying process was on point. The mgmt. And salesman were on point and everything was accurate The mgmt. And salesman were on point and everything was accurate More

Up to this visit, I was always proud to have my Rogue serviced at Sterling-McCall Nissan. This time it was horrible and they made me feel unwelcome. It took more than 2 1/4 hours for an oil change. I wou serviced at Sterling-McCall Nissan. This time it was horrible and they made me feel unwelcome. It took more than 2 1/4 hours for an oil change. I would not get my text message updates as the WiFi was deemed ‘insecure’ and cell reception worse than spotty. It took my service advisor more than 2 hours to walk over and talk to me. This is unacceptable, especially for a dealership that prides itself in excellent customer service. Result? I chose to pay nearly $300 for a coupon-assisted oil change, and felt abused for being being loyal - no more. I fully expect a conversation with a responsible manager of the customer service department. My information is available at the dealer indicated in my comments. More

I have purchased one vehicle and have received top notch service multiple times by Lorelei! I recommend this dealership! service multiple times by Lorelei! I recommend this dealership! More

Have been visiting this dealership for 6 years now. No tricks, no pressure, friendly people. Never have any problems. Very happy. No tricks, no pressure, friendly people. Never have any problems. Very happy. More

Staff was attentive, efficient and kind. Like how the service technician takes a video of vehicle with my concerns. Very satisfied. Like how the service technician takes a video of vehicle with my concerns. Very satisfied. More

Great service! I like that they use texting to inform you of issues on car. You can decline or accept repairs. Easy to drop off and pick up too. I like that they use texting to inform you of issues on car. You can decline or accept repairs. Easy to drop off and pick up too. More

My oil change was completed. I was able to drive off and make it home. I was able to drive off and make it home. More

It really depends on who your service person is at this dealership. The first one I had was harsh and uncaring. Finally I ended up with Karin who was respectful and efficient. The service dept meant need dealership. The first one I had was harsh and uncaring. Finally I ended up with Karin who was respectful and efficient. The service dept meant needs help too. It took them five visit to get the problem corrected. More

I received good attention from the staff and so far the car is working well. car is working well. More