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Sterling McCall Nissan

Stafford, TX

4.6
1,057 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,057 reviews

February 17, 2025

Everyone is very polite and helpful. They get the job done and try to be as helpful as possible More

by jessirosa99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Feb 18, 2025 -

Sterling McCall Nissan responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2025

Marlen Escalante is a awesome service advisor. She is prompt and handles what your vehicle needs efficiency. I always schedule with her because she is friendly and understanding of my vehicle need More

by Kim Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Escalante
Feb 18, 2025 -

Sterling McCall Nissan responded

Kim, thank you for your kind review; we are happy to pass along your comments Marlene here at Sterling McCall Nissan! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

The service rep was very professional and courteous. He kept me informed on how my vehicle was coming. Also about additional services that were needed. More

by Ms PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Feb 14, 2025 -

Sterling McCall Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2025

I have taken my car in for repair after 50 hours still not properly repaired More

by Swosbornejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Amos Ana
Feb 14, 2025 -

Sterling McCall Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. Please reach out to me using the contact information provided as we would like to know more about your recent experience and address your concerns. Regards, Rudy Albarran Service Director 281-243-1981 RAlbarran@SterlingMccallNissan.com

February 13, 2025

I had a bad experience w/ Central Nissan. So that’s why I went to Sterling McCall Nissan and I was nit disappointed. I appreciate Nikita Lee in explaining to me what needs to be done on my ca More

by mryjncrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Feb 17, 2025 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nikita Lee here at Sterling McCall Nissan! We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

Nicholas was my service advisor; he was attentive and provided great customer service. He listened to my concerns about my car, got it all approved by my warranty, and walked out with my car being fixed More

by Iseelitaa15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Osorio
Feb 17, 2025 -

Sterling McCall Nissan responded

Hi, we're happy you found our staff Nicholas to be so supportive during your experience here at Sterling McCall Nissan. We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

My service advisor is the best Gonzalo is friendly and trustworthy, knowledgeable and personable. I my get my service when he is a working. I have confidence in Sterling McCall quality service. More

by jdavis_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
Feb 17, 2025 -

Sterling McCall Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. We hope you have a great day!

February 12, 2025

Carlos and Chris were absolutely great. It was my first time ever purchasing a car and they helped me every step of the way. Carlos helped start everything and Carlos finished. But the team More

by camryn henley
Recommend Dealer
Yes
Employees Worked With
Carlo
Feb 17, 2025 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! We hope you have a great day!

February 12, 2025

Service advisor arrived quickly to serve me for 9 am appointment. Nice snack bar plenty of choices to snack on. Vehicle was ready for pick up as advisor promised. Great experience! More

by harcarsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin koul, Zachary Swimmer
Feb 17, 2025 -

Sterling McCall Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 12, 2025

Nikita Lee, has been my advisor for couple of visits and she's very professional and polite. More

by wilma_regalado
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nikita Lee, Zachary Swimmer
Feb 12, 2025 -

Sterling McCall Nissan responded

Hi, we're happy you found our staff Nikita Lee to be so supportive during your experience here at Sterling McCall Nissan. We are always more than happy to assist you if anything else comes up. Take care!

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