
Sterling McCall Nissan
Stafford, TX
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While I am generally happy with the vehicle. Not happy with customer service. I had a few things I discovered, like one key fob and missing wheel lock key. Called, send emails, no response. I e Not happy with customer service. I had a few things I discovered, like one key fob and missing wheel lock key. Called, send emails, no response. I even emailed the general manager. I was able to speak Tara. I ended up buying key fob and wheel key. Very disappointed in no responding to me. More
Today I visited Sterling McCall Nissan for my car’s service, and I couldn’t be more impressed! Marlen Escalante, who provided outstanding customer service. Marlen was awesome—she took the time to li service, and I couldn’t be more impressed! Marlen Escalante, who provided outstanding customer service. Marlen was awesome—she took the time to listen to my concerns, thoroughly explained the service process, and ensured I understood everything before moving forward. Her professionalism, friendliness, and attention to detail truly made the experience smooth and stress-free. The service itself was quick and efficient, and I left feeling confident that my vehicle was in great hands. I highly recommend Sterling McCall Nissan and especially Marlen for anyone looking for top-notch service. I will definitely be returning for future maintenance! Thank you, Marlen, and the team at Sterling McCall Nissan! More
Service advisor Megan was friendly and helpful! I was informed through texts the status of my car. I'll definitely come back when my car needs to be serviced again! I was informed through texts the status of my car. I'll definitely come back when my car needs to be serviced again! More
Ms Nikita at Sterling McCall Nissan in Stafford was very helpful today. She took the time to go over my car inspection. She was patient in addressing my concerns and able to offer a suitable solution. helpful today. She took the time to go over my car inspection. She was patient in addressing my concerns and able to offer a suitable solution. More