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Sterling McCall Nissan

Stafford, TX

4.6
1,060 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,060 reviews

February 04, 2025

While I am generally happy with the vehicle. Not happy with customer service. I had a few things I discovered, like one key fob and missing wheel lock key. Called, send emails, no response. I e More

by mr.tonylee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kayla Campos / Kevin?
Feb 07, 2025 -

Sterling McCall Nissan responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

February 02, 2025

Today I visited Sterling McCall Nissan for my car’s service, and I couldn’t be more impressed! Marlen Escalante, who provided outstanding customer service. Marlen was awesome—she took the time to li More

by Parthiv Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Escalante, Zachary Swimmer
Feb 03, 2025 -

Sterling McCall Nissan responded

Hi Parthiv, we are very happy Marlen Escalante could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 01, 2025

Excellent service my service agent L Garza was knowledgeable and kept me informed about my vehicle More

by Gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Feb 03, 2025 -

Sterling McCall Nissan responded

Gibson, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

Douglas is Excellent service advisor. Really nice guy & take his time to explain all the services & promotion More

by Thuan0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Feb 03, 2025 -

Sterling McCall Nissan responded

Thank you for your positive review! We appreciate your business.

January 29, 2025

Your service dept is top notch and very thorough. Thank you. I bought my Murano there and would recommend your dealership in a heartbeat. More

by burglm3111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No intrraction
Feb 03, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2025

Sales personnel was great toke the time to explain all docs in details. Great customer service More

by LOPEZJ818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
January 25, 2025

Service advisor Megan was friendly and helpful! I was informed through texts the status of my car. I'll definitely come back when my car needs to be serviced again! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Zachary Swimmer
Jan 27, 2025 -

Sterling McCall Nissan responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2025

Very helpful and informative regarding your vehicle. Joel was very professional. Very nice regarding transportation home. Uber. More

by arielavergne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
January 25, 2025

The service advisors are very friendly. knowledgeable and very helpful. I will definitely visit again. More

by Slmg9413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Alincy
Jan 27, 2025 -

Sterling McCall Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2025

Ms Nikita at Sterling McCall Nissan in Stafford was very helpful today. She took the time to go over my car inspection. She was patient in addressing my concerns and able to offer a suitable solution. More

by adriana.guerrarangel05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita service advisor
Jan 27, 2025 -

Sterling McCall Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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