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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,061 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,061 reviews

January 25, 2025

Service advisor Megan was friendly and helpful! I was informed through texts the status of my car. I'll definitely come back when my car needs to be serviced again! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Zachary Swimmer
Report | Print
Jan 27, 2025 -

Sterling McCall Nissan responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2025

The today advisor helped me a lot. She is very patient to explain car problem for me. I am very appreciated her help More

by wenbing0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
January 23, 2025

Ready to service you. Go over the work that will be getting done. Keep you updated. More

by brh928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Da
Report | Print
Feb 01, 2025 -

Sterling McCall Nissan responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Please reach out to me at the contact information listed so I can be off assistance. Regards, Rudy Albarran Service Director RAlbarran@SterlingMccallNissan.com

January 22, 2025

Douglas is a nice guy and do care about customer feeling. i got no issues with him. More

by joshwolf178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Report | Print
Jan 24, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2025

I will continue to use this dealership for all of my services. I am very pleased with them. More

by Larkiml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreiei Garza
Report | Print
Jan 22, 2025 -

Sterling McCall Nissan responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2025

Do not believe rep followed up on my car until I wet up to him. I was there to get low tire checked. More

by kathleenradcliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
Report | Print
Jan 24, 2025 -

Sterling McCall Nissan responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Rudy Albarran Service Director 281-243-1981 RAlbarran@SterlingMccallNissan.com

January 21, 2025

The best Nissan dealership in Houston. Best prices best team best maintenance. Very satisfied. Thanks . More

by rerzk iabdenour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I would like to thank Mr Koual for taking care of me., Zachary Swimmer
Report | Print
Jan 22, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2025

They have been really good with the services of my vehicle. The service advisors that I’ve dealt with are very professional in what they do. More

by Country boy
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Jan 21, 2025 -

Sterling McCall Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Abraham was professional and helped me with everything I needed! He made sure that the service was within my budget and provided alternative options for payment to help reduce the upfront cost. More

by Willie Hsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Jan 20, 2025 -

Sterling McCall Nissan responded

Hi Willie, we're happy you found Abraham to be so supportive during your experience here at Sterling McCall Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Good environment, service takes too long and there’s always a seller trying to convince you to buy a new car, is annoying that a seller interferes in your waiting time. More

by Jennie Tobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Jan 20, 2025 -

Sterling McCall Nissan responded

Hi Jennie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 243-8600 when you have a chance. Thank you, and we look forward to hearing from you.

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