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Sterling McCall Nissan

Stafford, TX

4.6
1,056 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,056 reviews

April 27, 2025

I never take my car anywhere else for service. Megan always takes time to explain everything to me and is so personable. More

by asa2616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
Apr 28, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2025

First, the only positive note . .. Service Advisor Lorelei is a genuine asset to the organization. They need more like her. We are long-time Sterling McCall Nissan customers, having More

by Jewopaho
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Lorelei - the only Service Rep worth anything. She's really good.
Apr 29, 2025 -

Sterling McCall Nissan responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns, Pleaser reach out to the contact information below. We appreciate your patience and understanding. Rudy Albarran Service Director 281-243-1981 RAlbarran@SterlingMccallNissan.com

April 26, 2025

Walter had great Customer Service service He helped me on all my concerns He even set me up for Service I needed Thank you Walter More

by Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter, Zachary Swimmer
Apr 28, 2025 -

Sterling McCall Nissan responded

Hello Gilbert, we're happy you found our staff Walter to be so supportive during your experience here at Sterling McCall Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2025

Service in the past was better. ..today was ok...Service advisor was not focus or just overwhelmed im assuming but we all have off days...so 4 stars today More

by louis medina(O.G.puppet)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Apr 28, 2025 -

Sterling McCall Nissan responded

Hello Louis, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

The service department is a professional, well run team who truly want to help you and provide a customer first atmosphere. More

by Curtispuhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson, Jorg Van Patten
Apr 28, 2025 -

Sterling McCall Nissan responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Sterling McCall Nissan

April 21, 2025

Was a tad bit over whelmed but I think I was just exicted. Easy, didnt try to upsell or have me pick a differnt car. More

by The anointed one
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adesola Adedayo
Apr 22, 2025 -

Sterling McCall Nissan responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2025

We bought Nissan Pathfinder and Rouge from this dearlership for its location and after sale service. More

by lynnma001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Landaverde
Apr 23, 2025 -

Sterling McCall Nissan responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2025

Like the way you help customers, and the waiting time for the repair process! I’m very satisfied with nissan dealership service! Thank you so much!! More

by mariadflores05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayo, Zachary Swimmer
Apr 23, 2025 -

Sterling McCall Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. We hope you have a great day!

April 18, 2025

I took my vehicle to another shop and they did not repair what I told them what was wrong. I took it to Sterling McCall and they found the problem and fixed it with no problems. More

by regisrayme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Osorio
Apr 19, 2025 -

Sterling McCall Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

Chris is a great person to do business with. He gives you all the time and information to make the right choice for you. He made a potentially stressful situation stress free. I am happy with my More

by skeins_68fishy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 18, 2025 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris and the team here at Sterling McCall Nissan! Feel free to reach out to us if you need anything. Have a wonderful day.