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Sterling McCall Nissan

Stafford, TX

4.6
1,065 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,065 reviews

December 03, 2024

Marleen did a wonderful job assisting me and following through with my extended warranty company. I know We have a lot to do but she did it with ease. She offered assistance to get me where I needed To go More

by KRYSTAL_TALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marleen
Dec 20, 2024 -

Sterling McCall Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

Wait time was 1-2 hours but once it's your car's turn the dealership/advisor does a quality inspection/service, keeps you informed, and answers any questions you may have. More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Amos
Dec 03, 2024 -

Sterling McCall Nissan responded

Hello Jonathan, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

Our entire purchase experience with Alphonse (our 2nd purchase with him) was flawless. We will recommend him & Sterling McCall Nissan to friends and family. Everyone we interacted with during this proces More

by Mr. B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Dec 20, 2024 -

Sterling McCall Nissan responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

Not satisfied with the Advisor assigned to my car services. He lack communication and was very unattentive More

by jesheikapratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andreas
Dec 13, 2024 -

Sterling McCall Nissan responded

jesheikapratt, Thank you for your feedback about this issue, because this should not have happened and we apologize for any inconvenience you faced due to lack of communication. Your concerns will be shared with our team to address and prevent similar situations in the future. If you have any further concerns or would like to discuss your experience in more detail, please don’t hesitate to reach out to us directly. Your satisfaction remains our top priority. Steven Swad General Manager sswad@sterlingmccallnissan.com

November 29, 2024

Joel was very friendly and prompt and I didn't have to wait long as they thought. I really enjoyed that. More

by charlottemuotoh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Dec 01, 2024 -

Sterling McCall Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2024

Great server area, prompt reply’s and a great waiting area. The adviser was very polite and informative. Ty! More

by missbossy0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna, Zachary Swimmer
Dec 01, 2024 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

The dealership can take a while to check me in for an appointment. Service time was not too long and they washed the car. Some services are high but maintenance like oil changes, tire rotation and brakes More

by K M Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Nov 28, 2024 -

Sterling McCall Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Service advisor took keen interest in the job to be done in a reasonable time and kept me update for all the time the vehicle remained till completion. But the quality of technicians that did job can be com More

by Enaam
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin Kaoul
Nov 28, 2024 -

Sterling McCall Nissan responded

Hello Enaam, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

They are friendly, helpful, excellent service, on time and take very good care of my car! More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, gonzalo
Nov 28, 2024 -

Sterling McCall Nissan responded

Hello Chuck, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

Mr. Mirko Milosevic really helped us navigate a rather unexpected vehicle journey. In collaboration with his team, they made a difficult moment easier to process and in the end, it was a rather enjoyable More

by lawforda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirko Milosevic , Zachary Swimmer
Nov 27, 2024 -

Sterling McCall Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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