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Sterling McCall Nissan

Stafford, TX

4.6
1,125 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,125 reviews

January 10, 2025

They are well experience and know what they are doing but can be very prices More

by d06966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita, Zachary Swimmer
Jan 11, 2025 -

Sterling McCall Nissan responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2025

Nice service advisor. Complimentary check results are clearly listed along with the cost. Easy to accept/delay services they recommend. No pressure. More

by MHGUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilian Perez Avila, Zachary Swimmer
Jan 10, 2025 -

Sterling McCall Nissan responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Very friendly and fast service. Service advisor made sure I was taking care of! Great service More

by Monajones62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Sulbaran
Jan 11, 2025 -

Sterling McCall Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Very poor management. Car service was over inflated. Car drove worse than it did before dropping off. Please don’t patronize this car dealership More

by sforest1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annya
Jan 11, 2025 -

Sterling McCall Nissan responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Rudy Albarran Service Director RAlbarran@SterlingMccallNissan.com

January 09, 2025

I’ve only done business with the service department at this dealership. I’ve been satisfied with all of my visits My service person today was Megan Lawson. She was very attentive and informed me of all ne More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson I was very satisfied with her service
Jan 10, 2025 -

Sterling McCall Nissan responded

Hi, we're happy to hear you had such a positive experience with Megan! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

After the Sale. Sales person was to Bizzy to talk or text me. Another Salesman talked to me. Service department knew nothing about my vehicle. I went to a Large More

by Sboyer4804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xxxx xxx
Jan 09, 2025 -

Sterling McCall Nissan responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Stephen Swad General Manager sswad@Sterlingmccallnissan.com

January 08, 2025

I just want to say thank youuuuu to Joel Montemayor! !!!!! He made my experience at Nissan a blast and I am very happy with his customer service and attitude! More

by Kay Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayor
Jan 10, 2025 -

Sterling McCall Nissan responded

Hi Kay, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 06, 2025

Excellent service with friendly, professional service staff. Saturday morning appointments were a bonus and very much appreciated. More

by Lori H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen was great!
Jan 07, 2025 -

Sterling McCall Nissan responded

Hi Lori, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 05, 2025

I had an awesome experience at this dealership. The customer service was great. My sales representative, Chris, went above and beyond to help me select the vehicle I desired. More

by Tegria J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris S.
Jan 06, 2025 -

Sterling McCall Nissan responded

Hi Tegria, we're happy you found Chris to be so supportive during your experience here at Sterling McCall Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

They did a great job with my car. Ms Peres was very kind and knowledgeable. I am very happy with their job. More

by vazquezanabeatriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annahi Perez
Jan 06, 2025 -

Sterling McCall Nissan responded

Hi, thanks for your praise and kind comments about Peres. Please let us know if there is anything else we can do for you; we are more than happy to help!

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