
Sterling McCall Nissan
Stafford, TX
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Prior appointment made for service and they were ready and checked me in on time. Eduardo took excellent care of both my car and me at my second visit to this dealership. He kept me informed of progress w and checked me in on time. Eduardo took excellent care of both my car and me at my second visit to this dealership. He kept me informed of progress with detailed explanations. So glad I stumbled onto Sterling McCall Nissan by accident a few months ago. More
I made an appointment with this dealership for my Nissan Rouge’s oil and filter change and it was a thorough service. I was told that it could take up to 1-2hrs but my servicing experience was less than an Rouge’s oil and filter change and it was a thorough service. I was told that it could take up to 1-2hrs but my servicing experience was less than an hour. It was very well done with other complimentary perks such as battery check, tire threading inspection, break pad’s check, coolant check, other interior/exterior and under parts’ inspections, and also a free exterior car wash! The service attendant my car was assigned to was very kind and showed me to a pleasant waiting room area where complimentary beverages, as well as snacks for sale, were provided. I received text updates to track my car service procedures and a copy of the diagnostics report at the end with all the necessary details listed. I was more than pleased with this car service! More
Amos is a phenomenal Service Advisor. When I first met him, he was doing really good but now he is TOTALLY AWESOME. He is very professional, polite, kind, courteous and helpful. He has a When I first met him, he was doing really good but now he is TOTALLY AWESOME. He is very professional, polite, kind, courteous and helpful. He has a great personality and a wonderful smile. He is very knowledgeable of the services of my vehicle and presents always a great customer experience. More
Angel was a great customer agent. He explained to me what was needed in addition to the oil change. He was friendly, yet, respectful. The oil change was done in a timely manner. I am He explained to me what was needed in addition to the oil change. He was friendly, yet, respectful. The oil change was done in a timely manner. I am very pleased with the use of technology by the dealership. Kudos! More
Thorough, fast, and transparent on price. I like that they give you detailed reports on their service recommendations, including videos and photos from their inspection! They can offer price I like that they give you detailed reports on their service recommendations, including videos and photos from their inspection! They can offer price matching if you go through certain vendors. I recommend Douglas, one of their service providers. Very professional and goes the extra mile for you. More
Abraham was great but the service department wasn’t so good. I waited over 3hours for an oil change. This is unacceptable, dealership should be more respectful of customers time because I had an appoint good. I waited over 3hours for an oil change. This is unacceptable, dealership should be more respectful of customers time because I had an appointment someone should have reached out letting me know to inform me of how long the service would take due to staff shortages. Maybe I could have reschedule my appointment. More
El persol amables ,educados atentos Annayh muchas gracias por tu atención y amabilidad les estoy agradecida por el buen trabajo que icieron en mi carro por tu atención y amabilidad les estoy agradecida por el buen trabajo que icieron en mi carro More