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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,059 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,059 reviews

September 20, 2024

My experience with Sterling Nissan was excellent. The service was great and I am very happy More

by Wendy Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lillie was amazing , Zachary Swimmer
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Sep 22, 2024 -

Sterling McCall Nissan responded

Hi Wendy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 18, 2024

Megan from the service department was really friendly and informative without ever being pushy. She was great! I felt comfortable and confident that I was in good hands. More

by JudithW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Sep 21, 2024 -

Sterling McCall Nissan responded

Hi, thanks for your praise and kind comments about Megan. Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2024

Very good. Service advisor was very thorough and prompt. Kept me informed as to what was happening. More

by Tranderson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia, Zachary Swimmer
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Sep 21, 2024 -

Sterling McCall Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

At Stafford Nissan Dealership, they were so quick, easy and so nice. The lady was informative on what I needed for my car. More

by jeynellt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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Sep 20, 2024 -

Sterling McCall Nissan responded

Hello Jeynellt, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2024

Very nice and worked with us & made us feel welcomed. They worked with us to get the best deal. More

by vgaona0223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Sep 20, 2024 -

Sterling McCall Nissan responded

Hi, thank you so much for the positive review! We hope you have a great day!

September 14, 2024

I appreciated the follow up after some concerns I had and I am very pleased with the attention I was given. I am happy to have had my problem solved by the manager for the service team. More

by gamezdelmis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Dec 13, 2024 -

Sterling McCall Nissan responded

Thanks for your 5-star review!

September 12, 2024

Sterling McCall Nissan had excellent customer service. They were efficient, reliable and made sure I was taken care of!!! More

by vrod1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia
Report | Print
Sep 14, 2024 -

Sterling McCall Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

The service department agent, Abraham, is professional, courteous, helpful and considerate. The dealership is clean and comfortable. More

by #1 Queen
Recommend Dealer
Yes
Employees Worked With
Abraham
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Sep 15, 2024 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Abraham here at Sterling McCall Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Ms. Anna,was helpful from the time I dropped my car till I went back to pick up. She explained in details what will be done on the car. More

by Nkechi Yomi-Olowo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annaya Lopez
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Sep 13, 2024 -

Sterling McCall Nissan responded

Hi Nkechi, we're happy to hear you had such a positive experience with Anna! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

That so call manager Loab Burke is horrible. Never returns your call or is available. Left several messages for him and still have not hear from him. What a joke this place is.... More

by t36040120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Loab
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Sep 13, 2024 -

Sterling McCall Nissan responded

Thank you for sharing your feedback regarding your experience. I apologize for the lack of communication, as this is not the level of service we aim to provide. I would like to address this matter to ensure it doesn’t happen again in the future. Could you please reach out to me directly so we can resolve this? Load Burke General Sales Manager lburke@Sterlingmccallnissan.com

Sep 17, 2024 -

t36040120 responded

You (Loab Burke) need to do better and return calls. Don't wait until you see a review then try to resolve it because it is too late. Plus, why would I call you again when you never returned my calls?

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