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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,093 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,096 reviews

October 08, 2024

Took 3 hours for an oil change even after taking an appointment. Just a waste of time. More

by rakanand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
Report | Print
Oct 13, 2024 -

Sterling McCall Nissan responded

rakanand, Thank you for your feedback about your extended wait time on your appointment, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Rudy Albarran Service Director RAlbarran@SterlingMccallNissan.com

October 08, 2024

Very good service Very satisfactory work Experience service lady Prices are also very good Clean atmosphere More

by muradallana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen, Zachary Swimmer
Report | Print
Oct 10, 2024 -

Sterling McCall Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2024

This a good term and service people and the building is clean and show the car new More

by Ricardo Zelaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Oct 10, 2024 -

Sterling McCall Nissan responded

Hi Ricardo, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2024

Dealership is honest and trustworthy. The service department does a great job getting your car back to you in a reasonable amount of time. More

by albert.e.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Report | Print
Oct 26, 2024 -

Sterling McCall Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2024

Customer service is wonderful. I wasted no time in finding someone to talk to. Getting appointments is done easily. More

by mesfinshiferaw321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Oct 12, 2024 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2024

Good customer service but VERY LONG wait times. Waited TWO hours for a tire change. More

by Ladytee2182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Report | Print
Oct 11, 2024 -

Sterling McCall Nissan responded

Ladytee2182, Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced regarding your tire change. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Stephen Swad General Manager sswad@sterlingmccallnissan.com

October 02, 2024

Stephen made our trade in and buying process very easy. The finance department did a great job explaining everything. More

by Carlos Batres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Baker
Report | Print
Oct 05, 2024 -

Sterling McCall Nissan responded

Hi Carlos, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Very clean and the salespeople were good and knowledgeable and easy to talk to and knew what I wanted More

by Afaden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami , Zachary Swimmer
Report | Print
Oct 04, 2024 -

Sterling McCall Nissan responded

Afaden, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2024

Very professional, excellent service, slightly long wait for a scheduled appointment but relaxed atmosphere. They did a great job More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Sanchez
Report | Print
Oct 04, 2024 -

Sterling McCall Nissan responded

Hi Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! We look forward to your next visit! Take care!

September 25, 2024

All the employees are very friendly. Great customer service.. They give excellent notifications. Great people! More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Sep 28, 2024 -

Sterling McCall Nissan responded

Hello Nikki, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! We are always more than happy to assist you if anything else comes up. Take care!

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