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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,114 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,114 reviews

September 14, 2024

I appreciated the follow up after some concerns I had and I am very pleased with the attention I was given. I am happy to have had my problem solved by the manager for the service team. More

by gamezdelmis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Dec 13, 2024 -

Sterling McCall Nissan responded

Thanks for your 5-star review!

September 12, 2024

The service department agent, Abraham, is professional, courteous, helpful and considerate. The dealership is clean and comfortable. More

by #1 Queen
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Sep 15, 2024 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Abraham here at Sterling McCall Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2024

Sterling McCall Nissan had excellent customer service. They were efficient, reliable and made sure I was taken care of!!! More

by vrod1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia
Report | Print
Sep 14, 2024 -

Sterling McCall Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

Ms. Anna,was helpful from the time I dropped my car till I went back to pick up. She explained in details what will be done on the car. More

by Nkechi Yomi-Olowo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annaya Lopez
Report | Print
Sep 13, 2024 -

Sterling McCall Nissan responded

Hi Nkechi, we're happy to hear you had such a positive experience with Anna! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

That so call manager Loab Burke is horrible. Never returns your call or is available. Left several messages for him and still have not hear from him. What a joke this place is.... More

by t36040120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Loab
Report | Print
Sep 13, 2024 -

Sterling McCall Nissan responded

Thank you for sharing your feedback regarding your experience. I apologize for the lack of communication, as this is not the level of service we aim to provide. I would like to address this matter to ensure it doesn’t happen again in the future. Could you please reach out to me directly so we can resolve this? Load Burke General Sales Manager lburke@Sterlingmccallnissan.com

Sep 17, 2024 -

t36040120 responded

You (Loab Burke) need to do better and return calls. Don't wait until you see a review then try to resolve it because it is too late. Plus, why would I call you again when you never returned my calls?

September 10, 2024

People are very helpful and keep you up to date on what is going on with your vehicle. More

by paulmeech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Sep 13, 2024 -

Sterling McCall Nissan responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 06, 2024

The agent was very kind and helpful , the entire team help us , looking forward to buy me next car with them More

by zakiri15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Sep 09, 2024 -

Sterling McCall Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 05, 2024

Good series time saving good job. Sterling McCall Nissan. Satisfied customer thanks you Nissan is Best. More

by babarm06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Sep 07, 2024 -

Sterling McCall Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2024

No one ever explained to me the scam behind battery warranty until when I actually needed it and was told it was prorated 50 percent making me pay almost more than the cost of the initial battery. Then More

by iukpong75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas and Andreas
Report | Print
Sep 13, 2024 -

Sterling McCall Nissan responded

iukpong75, We truly value your business and thank you for bringing this to my attention. Please contact me directly at ralbarran@SterlingMccallNissan.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Rudy Albarran Service Director

September 04, 2024

The people are caring and has good customer service I will recommend friends and family to them More

by leelorluosie72@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addy
Report | Print
Sep 06, 2024 -

Sterling McCall Nissan responded

Hi, we are delighted to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Sep 08, 2024 -

leelorluosie72@gmail.com responded

The best experience working with addy. We’re soo happy with our purchase:)

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