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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,121 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,121 reviews

April 27, 2024

Fantastic! Efficient! Clean! Well communicated! Friendly! Reasonable prices! Accomodating! Comfortable! Prompt! Organized! Approachable! Snacks! Coffee! More

by Jun Pinque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Escalante
Report | Print
Apr 27, 2024 -

Jun Pinque responded

Tnx.

April 27, 2024

The questions were answered, nothing else to add. Now silliness for seven more words then. More

by Kathleen Strong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Apr 30, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 22, 2024

Great service, excellent support by assessors and car was ready as promised! It’s a trusted place and I have full confidence on the support and the work of the teams involved More

by duran.luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Sulvaran
Report | Print
Apr 24, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

The dealership have always treated me very well l do appreciate you guys taking good care of me thanks More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
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Apr 23, 2024 -

Sterling McCall Nissan responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 20, 2024

Excellent staff, very friendly, very knowledgeable and attuned to the customers requests. Sterling McCall Nissan is a very good place to buy a new or used vehicle. More

by sherman.murray2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ramos
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Apr 23, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

I bought a new car and got a car with factory defects. without any type of dealer responsibility and poor customer treatment. More

by Alex Pacheco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lili Pérez and Loab Burke
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Apr 23, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

April 19, 2024

The whole process from arriving, greeting and viewing the lot for a car was good. More

by jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nans Patrick, Efrain Portillo
Report | Print
Apr 19, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 13, 2024

Had me waiting for hours basically for nothing. Didn’t even get a complimentary wash after the long wait. More

by jlmccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lilly, Zachary Swimmer
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Apr 16, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

April 13, 2024

My service advisor was very nice , knowledgeable very professional . Always helpful and grate communication. Thanks Nikita! More

by mariafelixtorres59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita
Report | Print
Apr 16, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Nikita provided nice and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 12, 2024

Great service and waiting time. I appreciate the technology used in communication with me. Very friendly environment. More

by ryanelliottbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
Report | Print
Apr 16, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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