Sterling McCall Nissan

Dealership personnel was friendly and professional. The facility was clean. Buying experience was exceptional from from the start to the end. The facility was clean. Buying experience was exceptional from from the start to the end. More

Excellent services and customer care was excellent. Coupons were provided to customers in advance to help with their needs. Coupons were provided to customers in advance to help with their needs. More

Service Manager, Anthony was awesome! He went over my new vehicle features patiently, friendly and respectfully. He didn’t talk down to me nor did he rushed speaking to me. . He explaine He went over my new vehicle features patiently, friendly and respectfully. He didn’t talk down to me nor did he rushed speaking to me. . He explained three specific features that I didn’t quite understand very calmly. I really appreciate his patience and professionalism. Thank you Anthony! More

Timely and perfect service done in time by constant communication with customer reminding about the service to be done especially Ms Annayh. and a perfect service was delivered. communication with customer reminding about the service to be done especially Ms Annayh. and a perfect service was delivered. More

Excellent Service,personalized Attention and good Friendly Staff,willing to Help you in everything related to your vehicle Friendly Staff,willing to Help you in everything related to your vehicle More

I bought a car from this dealership and worked with James. While everything was handled fairly on paper, I can’t say I felt genuinely taken care of during the process. There was a clear lack of communi James. While everything was handled fairly on paper, I can’t say I felt genuinely taken care of during the process. There was a clear lack of communication, and interactions felt rushed, cold, and unprofessional at times. I didn’t feel like a valued customer—more like a transaction. There were also things James mentioned would be taken care of, like cleaning off tape residue, fixing the windshield, and filling up the tank, but those weren’t followed through. After the purchase, communication became nearly nonexistent—except when he needed my insurance a week later. Even now, almost two weeks after picking up the car, I still haven’t heard anything about my registration. Overall, while the deal got done, the entire experience felt impersonal and left me with a lingering sense of distrust. I expected a higher level of professionalism and follow-through. More

I always take my car here for service and repairs and I’m always pleased. Their service people are always kind and courteous and take time to explain all work and charges prior to completing the service and/ always pleased. Their service people are always kind and courteous and take time to explain all work and charges prior to completing the service and/or repairs. More

The only decent experience I have had with this dealership was when I purchased my car 4 years ago. The experience was okay but they sold me a brand new 2021 Nissan Rogue that had had issues since dealership was when I purchased my car 4 years ago. The experience was okay but they sold me a brand new 2021 Nissan Rogue that had had issues since the beginning. I have brought it back to them multiple times and they put bandaids over the issues and charge me a ton of money. I brought it in this week for a diagnostic that was supposed to be $190 and I had to pay $453. The result came back with me needing a new engine somehow with a perfectly maintenances vehicle. What 4 year old car needs a new engine that had been maintained and all work done by the dealership I put based it from? Something don’t seem right so I brought it to another dealership and they had different results. Then I go to pick it up and there’s a note from Abraham on the receipt that says “Tell customer add coolant”. Why wouldn’t you all add coolant to my car before returning it to me? I didn’t give it to you with no coolant and I don’t just have coolant handy. Stay away from this place at all costs. They don’t deserve your business. Oh and the young girl in the back who had already made her deposit had an attitude because I paid in cash and she had already made her deposit for the day. She was rude. The lady who walked me out with the blonde highlights went as far as popping my hood and checking to see if I had enough coolant to make it home. Whoever she is, I hope she gets all the blessings she deserves. She was the only one who cared about me. More

Intake on time and service completed on time and within amount estimated. Vehicle returned clean and ready to go amount estimated. Vehicle returned clean and ready to go More

Officiant and very professional they did a wonderful job. Douglas my advisor was phenomenal. Highly recommend him. Douglas my advisor was phenomenal. Highly recommend him. More