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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,118 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,118 reviews

February 23, 2024

Joel is the man he works with me but today I had Edward he was just as good More

by kirkgentry85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Feb 26, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that Joel and Edward have provided you with excellent service. Having a team that works well with you is important, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to continuing to serve you with the same level of excellence!

February 23, 2024

The techs there are thieves. They stole an item out of my car that can’t be replaced. Never going here again. More

by syhankins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Torres and Kevin, Zachary Swimmer
Report | Print
Apr 04, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 31, 2024 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize that your experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kolby Wahl General Manager kwahl@Sterlingmccallnissan.com

February 22, 2024

My service gal , Annah Perez is fantastic. I always leave with confidence everything is ok. The remodel waiting area is very relaxing. People are great! More

by Andrea Walsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annah Perez , Zachary Swimmer
Report | Print
Feb 25, 2024 -

Sterling McCall Nissan responded

We're thrilled to hear that Annah provides fantastic service and gives you confidence in the care of your vehicle. It's great to know that you find the remodeled waiting area relaxing and the people great. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 21, 2024

Timely services , courteous services manager , great work and fine details on the free overall report More

by mbryant43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ramos, Zachary Swimmer
Report | Print
Feb 24, 2024 -

Sterling McCall Nissan responded

We're delighted to hear about your positive experience with our services! Thank you for recognizing the timely and courteous service, as well as the attention to detail in the overall report. Your satisfaction is important to us, and we look forward to providing great service in the future. Thank you for choosing us!

February 18, 2024

Quick great value not sure what else to write because you are forcing me to write fifteen words More

by Steve U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Feb 23, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words Steve! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 16, 2024

Repair prices roo high. Not notified when vehicle ready on day promised until too late More

by Nissanjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlene escalante
Report | Print
Feb 21, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

February 15, 2024

Great service and easy process. They are very knowledgeable and provide intel on your needs. More

by anaportillo26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alondra
Report | Print
Feb 17, 2024 -

Sterling McCall Nissan responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a great service and found the process easy. Our team takes pride in being knowledgeable and ensuring that we provide valuable information tailored to your needs. We appreciate your business and look forward to serving you again.

February 14, 2024

The dealership is great. They accommodate customers as they wait for their vehicle, and the workers are very nice and respectful. More

by Sandrapolk18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas and I don’t remember the young lady who helped me when I arrived to get the work done.
Report | Print
Feb 17, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 13, 2024

The service team was very efficient. Did not waste time got to the point. They were polite and followed up on every step. Made sure everything was understood and to my satisfaction. More

by Chris.depeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Feb 16, 2024 -

Sterling McCall Nissan responded

Thank you Chris for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 11, 2024

We like this dealer ship, everyone’s nice, smiled and warmth. We also like to see brand new car in showroom when we waiting. More

by Hanyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis mejia
Report | Print
Feb 13, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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