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Sterling McCall Nissan

Stafford, TX

4.6
1,098 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,098 reviews

July 23, 2023

First off want to say thanks to nissan manager and to Megan...I contact them and they took care of me...drove 1.5 hours away to get there...there service department is amazing...I been to other nissan de More

by louis medina(O.G.puppet)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Aug 03, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 21, 2023

After visiting 6 other Nissan showrooms in Houston area, I would say Sterling McCall is the best. Wilson and Chris from sales was there with me to guide through the purchase process. Finance team was also r More

by rahul soman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Wilson, Sebastian Olszewski
Aug 03, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 20, 2023

My name is Laura Wyatt. I have a 2017 Nissan Altima. The transmission went out, so I took it to Sterling McCall Nissan. I was assigned a service advisor named Douglas, and h More

by wyattlaura13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas - Service Advisor ?????
Aug 01, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words for our staff, we appreciate it!

July 19, 2023

Customer since 2019 I’ve had no issues at present however aways a different rep. Some reps better then others for customer service. Keeping me informed of what I need to get or pay attention to as for as re More

by cordelia_kng@yahoo .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rice, Clint
Aug 03, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 19, 2023

I purchased my Pathfinder from Mossy Nissan. It’s only been 2 years and I only put 8k miles. I was afraid to drive it cause it kept shutting off. Mossy kept it for days and could not fix it. The More

by Dennis Wilkerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh.. and Nikita..
Aug 03, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 12, 2023

Saved me a lot of money, the women who helped me was great and professional More

by erick.gilmore01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer, Sebastian Olszewski
Jul 28, 2023 -

Sterling McCall Nissan responded

We appreciate your positive review about your recent experience with us!

July 10, 2023

Thorough and professional. Went over ever detail and explained the work being performed. Highly recommend. More

by baldbrutha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo
Jul 28, 2023 -

Sterling McCall Nissan responded

Thank you for sharing your positive experience!

July 10, 2023

Good job angel you gonna be my car advisor. i would like you keep my car running like new More

by galdinodejesus11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 14, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 09, 2023

I am very happy with my service. I took my car in because I thought I needed new brake pads. After a thorough inspection, and two test drives, my brakes were fine. As always the staf More

by deanna.munoz67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas - Service Advisor
Aug 02, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 08, 2023

Waited over 3 hours for a 5k mile service even when I had made an appointment. Also, price shown in an email attachment was $40 less than what service advisor had printed out. When I questioned service advi More

by nabeelnasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin R
Oct 23, 2023 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced during your recent visit. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Sebastian Olszewski | Group 1 Automotive General Manager | Sterling McCall Nissan solszewski@sterlingmccallnissan.com

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