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Sterling McCall Nissan

Stafford, TX

4.6
1,062 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,062 reviews

April 26, 2021

Well since you felt the need to call MY BOSS and tell her my personal business. I feel the need to tell your customers my personal experience at your Nissan dealership. Really you should be ashamed of the SC More

by jeris1011
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry O, Zach
Apr 30, 2021 -

Sterling McCall Nissan responded

We are sorry that we could not come to an agreement on price and earn your business. Ken Echetebu Sales Manager

April 04, 2021

Took my 2010 Murano in for a problem that I have been having for a few months. Dealer could not identify the problem because it didn’t show a code on their computer. Left me hanging for3 days and then ac More

by Chuck713
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joel Montemayo
Apr 07, 2021 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for your experience with our service department. I would like an opportunity to fix this and to earn your business, please contact me at ralbarran@Sterlingmccallnissan.com. I look forward to speaking with you. Rudy Albarran Service Director

March 15, 2021

Had the worse experience purchasing two vehicles last Thursday. Should have went with my gut and back to Fred Hass where a married couple sold me several Nissans over the last 10 years. Never coming ba More

by sallen91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Jefferson
Mar 19, 2021 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for your sales experience with us. I would like an opportunity to fix this and to earn your business, please contact me at michaelgonzalez@Sterlingmccallnissan.com. I look forward to speaking with you. Michael Gonzales Used Car Manager

January 19, 2021

He was wonderful. Kept me informed on the progress of my repairs. Gave a full report after repaid and checked on us the day after to make sure everything was still ok. Excellent customer service and suppo More

by treanellscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karin Koual
Jan 20, 2021 -

Sterling McCall Nissan responded

Thank you for your kind words for Karin! We are thrilled that he provided you with a wonderful and excellent service visit. We look forward to your business with us again!

January 16, 2021

Worst experience at service dept. I had an appointment at 11:00 am and by 2:50 pm they can’t find my vehicle in their system. Finally they find it, and tell me they’re about to finish. C’mon? Really? 4 hours More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas
Jan 18, 2021 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for your oil change delay. I would like an opportunity to fix this and to earn your business, please contact me at ralbarran@Sterlingmccallnissan.com. I look forward to speaking with you. Rudy Albarran Service Director

December 04, 2020

I would never come here again. They lied the price I was going to pay for the car and then went back on it, they then lied about the color and the services included in my contract. Not only this, but they d More

by Nissan Rogue Sport
Recommend Dealer
No
Employees Worked With
Ade Adedayo
Dec 19, 2020 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for what you have experienced with our sales team. I would like an opportunity to fix this and to earn your business, please contact me at lbreaux@Sterlingmccallnissan.com. I look forward to speaking with you. Lamar Breaux General Manager

November 24, 2020

Went in today for a simple tire repair/replacement and Went in today for a simple tire repair/replacement and sat there for 3hours.. I’ve been with this dealership for a very long time, and I’ve given t More

by Blessingssd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Douglas
Dec 19, 2020 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for your service delay. I would like an opportunity to fix this and to earn your business, please contact me at lbreaux@Sterlingmccallnissan.com. I look forward to speaking with you. Lamar Breaux General Manager

Dec 22, 2020 -

Blessingssd responded

You can email me at blessingssd@gmail.com Thank you Shamika Mitchell

October 10, 2020

One of the manager offered me a price through phone to bring me to the showroom. When I went there the new new car sales manager insulted me. Very customer service. More

by Abrahamidasseril
Recommend Dealer
No
Employees Worked With
New car
Oct 21, 2020 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for your experience shopping with us. I would like an opportunity to fix this and to earn your business, please contact me at lbreaux@Sterlingmccallnissan.com. I look forward to speaking with you. Lamar Breaux General Manager lbreaux@Sterlingmccallnissan.com

Oct 21, 2020 -

Abrahamidasseril responded

No. Thank you sir. I already bought another car, but the way you people treat customers is too bad

October 06, 2020

Sterling McCall Nissan is a great dealership. They are very friendly, and helpful. I explained about what i was looking for and my budget, and they took that into consideration and they worked with me and More

by Marja5261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 13, 2020 -

Sterling McCall Nissan responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

July 16, 2020

They are good, I booked online appointment and schedule service, they serviced Murano as per our coupon and service Advisor Gonzalo Gomez helpful and coopeartive More

by JB Murano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
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