
Sterling McCall Nissan
Stafford, TX
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Exceptional Service Mardoqueo, the service person was friendly. He went over everything with me that was done to my car. He came back to check on me and to let me know Mardoqueo, the service person was friendly. He went over everything with me that was done to my car. He came back to check on me and to let me know the status of my car. The service was great, they check everything. More
Low stress and ease of purchase. Facility is tier 1 and very nice. Everyone at the facility very friendly and helpful. No pressure to quickly decide on and buy a vehicle. Facility is tier 1 and very nice. Everyone at the facility very friendly and helpful. No pressure to quickly decide on and buy a vehicle. More
Great Service! My Sales rep, Reinier Perdillo was awesome! He was professional, patient, informative and outstanding with customer service. His manager ,Mike Lajaune My Sales rep, Reinier Perdillo was awesome! He was professional, patient, informative and outstanding with customer service. His manager ,Mike Lajaune was equally attentive and answered ALL my questions. I'm definitely coming back! More
Service excellence My service advisor was top notch. She listened to my concerns and provided updated feedback regularly. She was fun to talk to and had an incredible se My service advisor was top notch. She listened to my concerns and provided updated feedback regularly. She was fun to talk to and had an incredible sense of humor. She explained everything that was wrong with my car and the costs associated. Employees like her are a valuable asset to any organization. More
Perfect knowledge of the product. Sales person was very informative, explain the deal very well. Flexible during the deal. very accommodative. I will definitely recommend to any friend Sales person was very informative, explain the deal very well. Flexible during the deal. very accommodative. I will definitely recommend to any friend if he select Nissan brand to go with. More
Professional and sharp Adrian. Was very helpful and professional. I had some questions regarding my factory warranty and the services that were included in my check up. He e Adrian. Was very helpful and professional. I had some questions regarding my factory warranty and the services that were included in my check up. He explained very plainly and returned my vehicle fully serviced. I was very happy and satisfied. More
Had an oil change and 5000 mile check I was treated respectfully and courteously. The waiting area was comfortable and clean. A real treat from most places I have had my cars serviced at I was treated respectfully and courteously. The waiting area was comfortable and clean. A real treat from most places I have had my cars serviced at. More
NVP Purchase I’ve probably left two reviews in my entire life but I’m taking the time to write you today. Brent Maxwell and Justin Tran are the reason that I came I’ve probably left two reviews in my entire life but I’m taking the time to write you today. Brent Maxwell and Justin Tran are the reason that I came back and will continue coming back to Sterling McCall Nissan in the future. I drive over an hour and pass other Nissan dealerships to work with these two individuals. I’ve come in under two entirely different circumstances and each time they’ve delivered. The customer service and attention to detail is top notch. I’m sure you have a team full of strong leaders but these two are definitely among your best. More
nice, quick purchase I research and found a used car on line. I compared two vehicles. Once I decided to purchse the vehicle at this dealership, I asked for a bottom lin I research and found a used car on line. I compared two vehicles. Once I decided to purchse the vehicle at this dealership, I asked for a bottom line price and brought my own financing. No pressure to finance with them. Very easy stress free sale. Our salesman, Chris, was the best. More
Service As soon as problem was identified it was repaired that day. Although I had purchased the extended warranty it was not noted when they looked it up so As soon as problem was identified it was repaired that day. Although I had purchased the extended warranty it was not noted when they looked it up so I had to provide them with the warranty information. Once they verified that the repairs were covered. I hope when coming in on another date that that information is already noted on my car. More