Sterling McCall Nissan

Satisfied There were a variety of colors and models available to choose from on the lot. The price was what I wanted and the financing was quick and easy. Eve There were a variety of colors and models available to choose from on the lot. The price was what I wanted and the financing was quick and easy. Everyone was pleasant ...a great dealership with a good atmosphere for shopping for a vehicle. This was my 2nd car purchase within 6 months. The first one was for my daughter and the second one for me. More

Epic Failure! Went here after internet contact. Made a deal to lease a new Nissan Leaf. Came back to pick up my car one week later. My salesman didn't bother to sho Went here after internet contact. Made a deal to lease a new Nissan Leaf. Came back to pick up my car one week later. My salesman didn't bother to show up at my confirmed appointment to pick up my car. Had to wait 20 min to find someone to help me. Once my car was found, they realized that no one was expecting me, so the car had no charge. Imagine that, an electric car with no charge, and they had week to prepare for me? I was there about an hour and half, and finally the car was charged enough for us to leave, and then they ran out and said we couldn't leave, as they forgot to put paper plates on it. More wasted time as they tried to find someone to do this. Then my car developed a terrible rattle on the way home. It was a broken strut. Then when I looked at my brand new car, I realized that one of the fenders didn't fit. An entire week to prepare my car for delivery, and not one person could be bothered to lift a finger and even look at my car until I arrived. So I had to put it in the shop, so here I am with a brand new car, and after 48 hours it has to go into the shop for 3 weeks! They replaced the front strut, and spent 1300 dollars fixing the fender. Then some idiot from the dealership called to try and appease me, and he didn't even know his own phone number? REALLY? I have his voice mail still on my phone. So I called the number that he left, which was disconnected, and then had to pull over on the side of the road and google the dealership and go through voice mail to find him to return his call. When I got him, I was pretty irritated, and he proceeded to lecture me that he didn't like my attitude? Go figure. I’m the one that got the royal shaft from their incompetence, and he doesn't like my attitude. What a jerk. Then after a month, I get a letter stating that my plates are in, and if I want them mailed to call this number. I did. Three times to accomplish what I needed. I don't know how these people stay in business, they are horrible, and just don't have a clue! Prepping a car for delivery, epic failure, customer service, epic failure, telephone operations, epic failure, attempt to alleviate customers complaints from poor service, epic failure. More

You’ve earned a new customer I’ve been a Nissan owner since 2009. This was my 1st time visiting Sterling McCall Nissan and because of my wonderful sales experience with Sameer La I’ve been a Nissan owner since 2009. This was my 1st time visiting Sterling McCall Nissan and because of my wonderful sales experience with Sameer Lakhami I am now a Sterling McCall customer for life. I will definitely recommend Sterling McCall Nissan anyone I know that is in the market for vehicle. More

Great service Service advisor demonstrated great customer service and professionalism. Service department was a bit overwhelmed by number of vehicles to be serviced Service advisor demonstrated great customer service and professionalism. Service department was a bit overwhelmed by number of vehicles to be serviced. Still a pleasant experience. More

Purchase a vehicle My salesman Nacho worked with me to find a vehicle after mine had been totaled in an accident. Nacho was great through the whole process! My salesman Nacho worked with me to find a vehicle after mine had been totaled in an accident. Nacho was great through the whole process! More

Very friendly staff Came on a busy day so i waited about 3 hours before my car was finished getting an alignment check. Had some really nice conversations with some of th Came on a busy day so i waited about 3 hours before my car was finished getting an alignment check. Had some really nice conversations with some of the employees during the wait time. The woman who helped me was great and explained very clearly what the issues werw with my car. More

Efficient and friendly! We received great and friendly service and were updated on the condition and progress of our car through e-mails with pictures. Our car was serviced f We received great and friendly service and were updated on the condition and progress of our car through e-mails with pictures. Our car was serviced faster than expected. More

Sterling McCall Nissan Awesome Service as always best in the area I drive an hour to have my Rogue serviced at this location Justin is the Best Tech around Joel Montema Awesome Service as always best in the area I drive an hour to have my Rogue serviced at this location Justin is the Best Tech around Joel Montemayor awesome Service Advisor Kristin Ware awesome Service Advisor More

Muy buen servicio Son expertos en lo que hacen, el servicio al cliente de parte del personal que me recibio es muy profesional, los recomiendo de verdad muchas gracias. Son expertos en lo que hacen, el servicio al cliente de parte del personal que me recibio es muy profesional, los recomiendo de verdad muchas gracias. More

Great Service Excellent Service...Wonderful waiting area....Great Employees....What more could you ask for...Really enjoy your Service Department, snack area is als Excellent Service...Wonderful waiting area....Great Employees....What more could you ask for...Really enjoy your Service Department, snack area is also wonderful. Looking forward to my next scheduled Service Date.. More