Stetler Dodge Chrysler Jeep Ram

Over the years, I have generally not had happy experiences with auto dealerships. I've encountered indifference, rudeness, incompetence, and even blatant dishonesty. But after buying my first vehi experiences with auto dealerships. I've encountered indifference, rudeness, incompetence, and even blatant dishonesty. But after buying my first vehicle from Stetler Dodge in York, Pa., (a 2003 Caravan), those negative experiences became history. The sales people are engaging and direct; there are no games, and they are not in a hurry to rush a person into a purchase. There is a pleasant, relaxed atmosphere in this dealership. The sales people are not back-biting enemies...My most recent purchase was a 2011 Dodge Avenger. The vehicle was immaculate upon purchase, and the paperwork was rapid, with no glitches. Several days ago, I brought my Avenger in to have a brake light fixture replaced (twisted gasket), and was in and out in ONE HOUR. They apologized for the "delay." There is a feeling of "family" in this organization. I am delighted to have finally found an auto dealership that I can trust. I wish them success that is commensurate with their excellence.. Ray Wenzel Hanover, Pa. More

Stetler Dodge had the car I wanted for the price I wanted. Austin was very friendly and helpful. I did NOT feel pressured at all, which made me want the car even more. Thank you for a pleasant experie wanted. Austin was very friendly and helpful. I did NOT feel pressured at all, which made me want the car even more. Thank you for a pleasant experience. More

Upon enteringthe parking the lot, the salesman (Keith) who sold me the JK wil find me and greet me. When i enter the service department, the i am greeted in a timely manner, and treted with dignity and who sold me the JK wil find me and greet me. When i enter the service department, the i am greeted in a timely manner, and treted with dignity and respect. Everything is explained thoroughly and to the point. Work i done timely also. More

We love the staff at Stetler. Always helpful and treat us like family. We trust thier opinion and know they will not tell us we need something unless we need it. like family. We trust thier opinion and know they will not tell us we need something unless we need it. More

Not pushy, but informative. Worked around our specific wants and needs. Accommodated our whole family, which is important because. Buying a car with two young children can be a challenge. When we wanted t wants and needs. Accommodated our whole family, which is important because. Buying a car with two young children can be a challenge. When we wanted to meet to discuss financing, Austin was not available. Instead of farming us out to another salesperson, he was honest and said he was off the day we requested. That honesty was refreshing and much appreciated. We never felt rushed or neglected, even when. We were there after hours on a Saturday. More

This is the second Used vehicle we have purchased from Austin and it will not be our last. When we decided it was time for a trade the only place we went was Stetler and the first and only person we calle Austin and it will not be our last. When we decided it was time for a trade the only place we went was Stetler and the first and only person we called was Austin Eberly. If all salespeople were as easy, friendly and knowlegable as he is purchasing a new/used vehicle would not be a chore but a pleasure. Pat & Alan Snyder More

Austin worked with me to get me a great deal after I was seriously inured in a serious accident. He was kind and patient and had great attention to details of the sale. I couldn't have asked for better serv seriously inured in a serious accident. He was kind and patient and had great attention to details of the sale. I couldn't have asked for better service. More

Let me start by saying, if anyone said to me, they didn't have a good experience at Stetler Dodge, I would never in a million years believe it. I went to them about 2 weeks ago and with my current situation have a good experience at Stetler Dodge, I would never in a million years believe it. I went to them about 2 weeks ago and with my current situation, I thought it would be a long shot to walk out with a new vehicle. Not only did I walk out with the vehicle I wanted, I walked out with an interest rate better then expected and then a couple of days later they called back and said they had an even better interest rate for me. WOW!! I was shocked!! They were the most professional, courteous people I have ever dealt with. It was the smoothest, friendliest transaction I have ever had. If you are looking for a new Dodge or Jeep, it would be worth it to drive 50 miles for the friendly service!!!! THANK YOU, THANK YOU, THANK YOU STETLER DODGE!!!!!!!! More

My salesman Austin Eberly went above and beyond to sell me this car that actually sold itself. This is the 3rd car sold to my by Austin Eberly. Everyone at this dealership was friendly, helpful and the pri me this car that actually sold itself. This is the 3rd car sold to my by Austin Eberly. Everyone at this dealership was friendly, helpful and the price was reasonable. The quality of Dodge is A!!!! The next time I am shopping for my next car it will be with Stetler Dodge. Their internet sales option was of great value in determining what vehicle I wanted. This dealer is AWESOME!!! More

My visit was better at this dealership than I have My visit was better at this dealership than I have encountered in all of my vehicle puchases. The serice was great, the time spent getting a new car My visit was better at this dealership than I have encountered in all of my vehicle puchases. The serice was great, the time spent getting a new car was minimal and the deal was outstanding. This is the second time I've bought a vehicle here and the serive is outstanding too. Definitely will be going back when I get ready for my next new car or truck. More