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Stetler Dodge Chrysler Jeep Ram

York, PA

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405 Reviews

1405 Roosevelt Avenue

York, PA

17406

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August 04, 2011

Over the years, I have generally not had happy experiences with auto dealerships. I've encountered indifference, rudeness, incompetence, and even blatant dishonesty. But after buying my first vehi More

by rawenze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Eberly (sales), Dave (parts), John Kocul (sales Manager), John Kocul, Austin Eberly
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw Over the years, I have generally not had happy experiences with auto dealerships. I've encountered indifference, rudeness, incompetence, and even blatant dishonesty. But after buying my first vehicle from Stetler Dodge in York, Pa., (a 2003 Caravan), those negative experiences became history. The sales people are engaging and direct; there are no games, and they are not in a hurry to rush a person into a purchase. There is a pleasant, relaxed atmosphere in this dealership. The sales people are not back-biting enemies...My most recent purchase was a 2011 Dodge Avenger. The vehicle was immaculate upon purchase, and the paperwork was rapid, with no glitches. Several days ago, I brought my Avenger in to have a brake light fixture replaced (twisted gasket), and was in and out in ONE HOUR. They apologized for the "delay." There is a feeling of "family" in this organization. I am delighted to have finally found an auto dealership that I can trust. I wish them success that is commensurate with their excellence.. Ray Wenzel

July 25, 2011

Stetler Dodge had the car I wanted for the price I wanted. Austin was very friendly and helpful. I did NOT feel pressured at all, which made me want the car even more. Thank you for a pleasant experie More

by Joanne Godfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Eberly, Austin Eberly
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw Stetler Dodge had the car I wanted for the price I wanted. Austin was very friendly and helpful. I did NOT feel pressured at all, which made me want the car even more. Thank you for a pleasant experience.

July 01, 2011

Upon enteringthe parking the lot, the salesman (Keith) who sold me the JK wil find me and greet me. When i enter the service department, the i am greeted in a timely manner, and treted with dignity and More

by 0311mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky/ Beth/ Keith/ Sam, Rocky Yohe, Keith Sheffer
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw Upon enteringthe parking the lot, the salesman (Keith) who sold me the JK wil find me and greet me. When i enter the service department, the i am greeted in a timely manner, and treted with dignity and respect. Everything is explained thoroughly and to the point. Work i done timely also.

June 29, 2011

We love the staff at Stetler. Always helpful and treat us like family. We trust thier opinion and know they will not tell us we need something unless we need it. More

by cndgraff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Yohe, Sam Yohe, Keith (in sales), Rocky Yohe, Keith Sheffer
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw We love the staff at Stetler. Always helpful and treat us like family. We trust thier opinion and know they will not tell us we need something unless we need it.

June 25, 2011

Not pushy, but informative. Worked around our specific wants and needs. Accommodated our whole family, which is important because. Buying a car with two young children can be a challenge. When we wanted t More

by Cliftonpower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin , Austin Eberly
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw Not pushy, but informative. Worked around our specific wants and needs. Accommodated our whole family, which is important because. Buying a car with two young children can be a challenge. When we wanted to meet to discuss financing, Austin was not available. Instead of farming us out to another salesperson, he was honest and said he was off the day we requested. That honesty was refreshing and much appreciated. We never felt rushed or neglected, even when. We were there after hours on a Saturday.

June 14, 2011

This is the second Used vehicle we have purchased from Austin and it will not be our last. When we decided it was time for a trade the only place we went was Stetler and the first and only person we calle More

by pas1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Eberly, Austin Eberly
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw This is the second Used vehicle we have purchased from Austin and it will not be our last. When we decided it was time for a trade the only place we went was Stetler and the first and only person we called was Austin Eberly. If all salespeople were as easy, friendly and knowlegable as he is purchasing a new/used vehicle would not be a chore but a pleasure. Pat & Alan Snyder

June 09, 2011

Austin worked with me to get me a great deal after I was seriously inured in a serious accident. He was kind and patient and had great attention to details of the sale. I couldn't have asked for better serv More

by Jreape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Eberly, Austin Eberly
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw Austin worked with me to get me a great deal after I was seriously inured in a serious accident. He was kind and patient and had great attention to details of the sale. I couldn't have asked for better service.

June 01, 2011

Let me start by saying, if anyone said to me, they didn't have a good experience at Stetler Dodge, I would never in a million years believe it. I went to them about 2 weeks ago and with my current situation More

by kalmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (salesman), Finance, Manager, John Kocul, Mike Stevens, Bill Shiffer, Dan Criswell
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw Let me start by saying, if anyone said to me, they didn't have a good experience at Stetler Dodge, I would never in a million years believe it. I went to them about 2 weeks ago and with my current situation, I thought it would be a long shot to walk out with a new vehicle. Not only did I walk out with the vehicle I wanted, I walked out with an interest rate better then expected and then a couple of days later they called back and said they had an even better interest rate for me. WOW!! I was shocked!! They were the most professional, courteous people I have ever dealt with. It was the smoothest, friendliest transaction I have ever had. If you are looking for a new Dodge or Jeep, it would be worth it to drive 50 miles for the friendly service!!!! THANK YOU, THANK YOU, THANK YOU STETLER DODGE!!!!!!!!

May 26, 2011

My salesman Austin Eberly went above and beyond to sell me this car that actually sold itself. This is the 3rd car sold to my by Austin Eberly. Everyone at this dealership was friendly, helpful and the pri More

by jtjarhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Eberly, Austin Eberly
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw My salesman Austin Eberly went above and beyond to sell me this car that actually sold itself. This is the 3rd car sold to my by Austin Eberly. Everyone at this dealership was friendly, helpful and the price was reasonable. The quality of Dodge is A!!!! The next time I am shopping for my next car it will be with Stetler Dodge. Their internet sales option was of great value in determining what vehicle I wanted. This dealer is AWESOME!!!

May 24, 2011

I have been a customer of the Giambalvo Family of Automobile Dealerships for more than 25 years. My most recent purchase was a 2011 Jeep Grand Cherokee in September of 2010. I am very particular abou More

by lgrammes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Giambalvo, Dave Stetler
Jan 27, 2012 -

Stetler Dodge Chrysler Jeep Ram responded

Thank you SO MUCH for your recent DealerRater.com review. I can’t tell you how much we at Stetler’s appreciate the time you took to do that for us. I have one more small favor to ask. I’ve copied your review from DealerRater.com below, and above your review is a link to click on. When you click on the link, it will take you to a Google page. Once you’re signed in, with your mouse please COPY your review below and PASTE it into the review box on Google, then click PUBLISH. It’s that simple! Once again, thank you for your business and your help with this as well. John Kocul General Sales Manager Stetler Dodge Chrysler Jeep Ram jkocul@stetlerauto.com http://goo.gl/7ICnw I have been a customer of the Giambalvo Family of Automobile Dealerships for more than 25 years. My most recent purchase was a 2011 Jeep Grand Cherokee in September of 2010. I am very particular about the purchase and service of my vehicles. The Giambalvo Family of Automobile Dealerships has never given me reason to deal with any other dealership. Their management and employees understand the value of satisfied customers and are dedicated to maintaining that relationship.