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Steve Hopkins Honda

Fairfield, CA

4.9
90 Reviews
Call Dealership (707) 427-1000

2499 Auto Mall Parkway

Fairfield, CA

94533

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90 Reviews of Steve Hopkins Honda

February 24, 2026

The service with Leon Cobb is always good and the service of Fairfield Honda and mechanics My vehicle has been in service there since I moved to Fairfield 8 years ago. Thank you for the service More

by Jimmyp511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Cobb 10/10
Print
Feb 26, 2026 -

Steve Hopkins Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Hopkins Honda!

February 24, 2026

Quick service. I decided to stay while my vehicle went through the required service. They were done before the promise time. Always quick service here. More

by hahn.jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember the service managers name.
Print
Feb 24, 2026 -

Steve Hopkins Honda responded

Thank you for sharing your experience. We’re pleased your Honda Ridgeline was ready before the promised time. We look forward to providing you with fast service again.

February 24, 2026

Great service and competitive prices. Staff was professional and nice. All work completed was excellent. More

by andreatkinson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Sahin
Print
Feb 24, 2026 -

Steve Hopkins Honda responded

We’re pleased our professional team and competitive pricing made your service visit worthwhile. It’s rewarding to know your Honda Pilot received excellent care. Thank you for trusting us with your vehicle.

February 24, 2026

Don’t know what I would do without Ed in service! !!! He is the greatest!!!! More

by Jt2883X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Print
Feb 24, 2026 -

Steve Hopkins Honda responded

Thanks for sharing your experience with your Honda CR-V service. We’re glad our service advisor could provide the exceptional support you needed. We appreciate the five-star rating.

February 24, 2026

Service Advisor Leon Cobbs was having a bad day. And he took it out on me. I would not recommend him as a service advisor. I reviewed his performance in Yelp; and his marks were not very high. More

by Jlgbnts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Cobbs
Print
Feb 28, 2026 -

Steve Hopkins Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 24, 2026

Everything was always great. That is way we keep coming back. Always looking to help More

by Crdeyo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed G, for sure and Dennis in sales
Print
Feb 24, 2026 -

Steve Hopkins Honda responded

Thank you for trusting us with your Honda Pilot’s service time and again. We’re glad our team’s support has you coming back. We look forward to helping you with your next visit.

February 24, 2026

Excellent service and I trust them completely. Ed is great. I wouldn't trust my car to any place else More

by billandcyndy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Gumataotao
Print
Feb 26, 2026 -

Steve Hopkins Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 24, 2026

Excellent and friendly customer service from start to finish. Would definitely recommend to family and friends. More

by Katielpietrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Cobb
Print
Feb 24, 2026 -

Steve Hopkins Honda responded

It’s great to hear our team provided friendly service throughout your visit. We appreciate you recommending us to family and friends. We look forward to helping you and your Honda again.

February 24, 2026

The staff was friendly and very knowledgeable which made the whole process smooth as silk.. More

by sanderscd94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Felix
Print
Feb 24, 2026 -

Steve Hopkins Honda responded

It’s great to hear our team was friendly and knowledgeable during your Honda CR-V Hybrid service. We’re happy the process went so smoothly. Thank you for trusting us with your vehicle.

February 24, 2026

Clean, comfortable, friendly staff. The service written was well informed, treated me with respect. Thank you Lasso Olson More

by Mydaisy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lasso Olsen
Print
Feb 24, 2026 -

Steve Hopkins Honda responded

Thanks for trusting us with your Honda CR-V service. We’re pleased the facility met your expectations and that our team kept you informed and treated you with respect.

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