Steve Jones Chrysler Dodge Jeep Ram

In the past, I have had some qualms with this dealership, particularly concerning management issues. But, I have to say... this experience was pretty positive. Drew was a great salesman and very down to ear particularly concerning management issues. But, I have to say... this experience was pretty positive. Drew was a great salesman and very down to earth. He went the extra mile in making sure that all of my questions were answered. If their great customer service continues, I will be a repeat customer. More

I recieved very prompt and knowledgeable service. I was in and out of the service center in less than 30 minutes. Tony was very friendly. in and out of the service center in less than 30 minutes. Tony was very friendly. More

The garage will accept my car any time that I bring it in for service. There is always a friendly face at the service counter when I arrive and the work is done in a reasonable time. for service. There is always a friendly face at the service counter when I arrive and the work is done in a reasonable time. More

The reason for my exellent review is because of the consistant courteous service that i get every time i visit the service department there at Steve Jones, whether it be for routine service or an unexp consistant courteous service that i get every time i visit the service department there at Steve Jones, whether it be for routine service or an unexpected problem , they are always ready to take care of me. More

The sales person Jeremiah and the staff that we worked with were extremely helpful and went out of they're way to make us fill comfortable when we puchased a new car I definately would recommend this deal with were extremely helpful and went out of they're way to make us fill comfortable when we puchased a new car I definately would recommend this dealership More

Robert was very prompt after I contacted him thru autotrader.com....he and he alone got me into dealership to look at truck..after there..he was perfect..not too pushy and very knowledgable...best ca autotrader.com....he and he alone got me into dealership to look at truck..after there..he was perfect..not too pushy and very knowledgable...best car buying experience I have had..roger utley More

I've spent the past week shopping for cars and the guys at Steve Jones worked harder for my dollar than any other of the car salesmen I've met. They were friendly, helpful, and clearly willing to go the e at Steve Jones worked harder for my dollar than any other of the car salesmen I've met. They were friendly, helpful, and clearly willing to go the extra mile. Their selection was great (especially for a small city like Owensboro), and they clearly care about developing relationships that last. More

Before this experience, my wife and I had bought 3 new cars over the past 15 years...all in Evansville. Our 45 minute drive to Owensboro was the first time we had ever gone out of town to consider a vehic cars over the past 15 years...all in Evansville. Our 45 minute drive to Owensboro was the first time we had ever gone out of town to consider a vehicle, and from the second Jeremiah and Angel found out we were out of towners, they started working hard to make sure we didn't go back to Evansville without one of "their" cars, because as they put it, "We get one shot at you." The very first numbers they gave us were enough to get us to stick around to talk more. At the end of the day, however, we knew we needed to at least go back to Evansville and look one last time at the other vehicle we had been considering. Instead of pressuring us to make a purchase right then and there, Angel agreed to lock down the vehicle we were looking for a few days until we made up our mind. A couple of days later, we called Jeremiah to see if they would be willing to let us drive the vehicle around Evansville for a day or so. They agreed. so Angel, who as we discovered, lives very close to us, delivered the vehicle on his way home from work that very night. So, the next day, I went to work and my wife was planning to drive the vehicle for the day. However, she accidentally locked the key fob inside. Rather than telling us we had to drive back to Owensboro to pick up the second fob, Jeremiah drove 45 minutes to bring it to our house. (major customer service win). Once we decided we were going to purchase the vehicle, the process was extremely smooth. We alreay had agreed on a trade in price for our old vehicle, so all we had to do was discuss financing and warranties. The only issue we ran into was over the clear coat protection, which we thought was still included in the price we agreed, and signed papers on. Nobody ever told us they had taken it out of the package during the negotiations, and Angel was not willing to add it back in, but said he would discount it by a couple hundred dollars if we decided to do it. Felt a little screwed in that regard, but they ARE car salesmen, afterall. While driving our newly purchased vehicle back to Evansville, we started noticing a rattle coming from somewhere on the driver's side. Drove it back to Owensboro after work one day, and within an hour, it was diagnosed and fixed. The last thing I will mention is that once we had all of the financing papers complete, we called our insurance company to add the vehicle to our policy. We then discovered they could get us a better loan rate, AND total loss protection would be included at no extra cost with the loan because we are existing State Farm customers. So we are now in the process of having them take over the loan, and we are looking forward to getting our $600 back from the original GAP insurance we purchased. Making the switch to State Farm is going to save us the equivalent of about 2 payments in the long run, and was totally worth it, especially since State Farm is not charging us any fees for refinancing with them. We are very happy with our purchase, and the treatment we received from the dealer. One of our kids even asked if we could invite Angel and Jeremiah over for dinner sometime. We all had a nice chuckel over that. More

Angel Cadiz was very friendly and easy to work with. He didn't try to hard sell me and asked me what I was looking for in a vehicle and help me find just what I wanted. The decision was mine as to which c didn't try to hard sell me and asked me what I was looking for in a vehicle and help me find just what I wanted. The decision was mine as to which car I purchased and he made the financing process easy to get through. I would definitely work with Angel the next time I was in the market for a new car. More

I had never been to Steve jones chrysler to shop for a car, I bought my 2012 compass at Moore because it is near my house. I got a rattle in my back seat, and I called them up(Moore) and asked if they cou car, I bought my 2012 compass at Moore because it is near my house. I got a rattle in my back seat, and I called them up(Moore) and asked if they could fix it. They said there would be a labor charge for fixing it even though the vehicle was brand new! I called Steve Jones and they told me to bring it in. Turns out there was a clip loose in my back seat. Tony drove it around the lot, they fixed it, and I was down the road in 15 minutes. I'll never go anywhere else. More