Steve Padgett's Honda Of Lake Murray

DO NOT TRUST service at this dealership. Steve Padgett’s Honda of Lake Murray replaced the recalled fuel pump in my 2019 Honda Pilot in August 2022. NEVER AGAIN. My fuel gauge was not recali Steve Padgett’s Honda of Lake Murray replaced the recalled fuel pump in my 2019 Honda Pilot in August 2022. NEVER AGAIN. My fuel gauge was not recalibrated after the service. Thus, my car’s range said it had 91 miles to go when I ran out of gas in the middle of nowhere about 7pm on I-65N in Indiana. When I returned to Columbia and reported the debacle to the dealership, there was no concern expressed, no apology offered, no offer to reimburse me for towing or my unexpected hotel stay. Their feeble explanation was that I must have gotten a defective fuel pump when they replaced it. I found that to be outrageously insufficient “customer service”. Honda of Columbia on Sunset Blvd then replaced the fuel pump and calibrated the gauges. More

I bought a ‘18 Odyssey two years ago (certified), since then I’ve had to replace all the breaks, new battery and now a 7k transmission. I have 72k on the vehicle. I was told the transmission have this prob then I’ve had to replace all the breaks, new battery and now a 7k transmission. I have 72k on the vehicle. I was told the transmission have this problem but refused to assist the customer at all. However then did provide a rental car, which is smaller, for an additional 55 a day. They knew they sold me a xxx and slapped the certified label on it knowing nothing will be covered. More

Professional staff; worked with me on the price; and I got an amazing value. David, the Sales Manager, us awesome. got an amazing value. David, the Sales Manager, us awesome. More

Amazing service from start to finish. Kelvin Phoutthavong answered all my questions and provided excellent customer service. Kelvin Phoutthavong answered all my questions and provided excellent customer service. More

Friendly employees and service. Test driving a Honda Cvic and Accord was a breeze. The whole process of buying a new car went smoothly and I have no complaints! Test driving a Honda Cvic and Accord was a breeze. The whole process of buying a new car went smoothly and I have no complaints! More

Tyler and Adrian were excellent to work with! Nothing but a great experience, and very clear that they care about their customers. Nothing but a great experience, and very clear that they care about their customers. More