Steve Rayman Chevrolet

I purchased a vehicle from Steve Rayman on last year in June 2010. Since last year I have had to have several major repair work done on this vehicle. Each time I take this vechicle for service it is always June 2010. Since last year I have had to have several major repair work done on this vehicle. Each time I take this vechicle for service it is always something major that is needed. And most of the time when a recommendation is stated it has already been done which tells me they are not keeping good records of service they provide to vehicles. On my last visit on August 22, 2011 I recieved the worse service ever!!!! My water pump needed replacing and it was suppose to be covered under my life time warranty that was given to me at the time of my purchase but I was denied due to my contract being illegally atlered without my knowledge. It was at this time that I found out that the contract I recieved from the this dealer had been illegally altered after it was given to me without my knowledge of this. I only found this out after I spoke with the vendor who honors the contract stating that the copy of the contract I had was different from the one they had and that is why they denied my claim. The vendor did fax me a copy of the contract they had to show proof that the one I had in my possession was different and had been altered. I brought this to the dealer and service manager attention but no one has even followed up with me regarding this serious matter as of today. I was treated so harshed and rude by the service department when trying to get this matter resolved. This matter still has not been resolved..... More

When I entered the service department Mike? was there and waited on me immediately. He said it wouldn't take long to have my oil changed. Then as I was walking into your service area to wait for my vehicle E waited on me immediately. He said it wouldn't take long to have my oil changed. Then as I was walking into your service area to wait for my vehicle Enrique spotted me and came right over. He wanted to make sure that I was already taken care of. Both were very friendly and courteous and wanted to ensure my stay was comfortable and accommodating. This customer service was above and beyond what I expected. Thank you guys. More

i would recommend steve rayman chev to anyone they ready gave great customer severice i was not pressed in no way and all the the staff was very nices and most of all it was great meeting the the owner in p gave great customer severice i was not pressed in no way and all the the staff was very nices and most of all it was great meeting the the owner in person mr. rayman More

I have had a terrible experience since I purchased my first american vehicle! Within 3-5 days of taking my vehicle, the ignition would not turn off! Thank God I was just up the street and someone was s first american vehicle! Within 3-5 days of taking my vehicle, the ignition would not turn off! Thank God I was just up the street and someone was still in the service dept. (It was close to 6pm) My seat belt froze within the first month and the dealer couldn't get it loose as well so the part was ordered but 3 days after being frozen the seat belt finally loosened. I didn't have the parts installed but I should have because the seat belt has frozen 3 or 4 more times since then and it takes up to 1 to 3 days for it to loosen; I haven't figured this out yet. I go in for my fist oil change and the dealer no longer accepts their points promotion when I bought the vehicle.(They could have honored at least the first free oil change) I have had an ongoing problem with something making noise in my suspension. The dealer states that there is nothing that they can see and the one day I drove with the service manager I couldn't duplicate the noise but the noise is very much there. I got the impression that service didn't want to take anything a part to actually find out. I was told that they test drove it and "eyeballed it" and nothing was seen or hear. I don't know if the vehicle is just not put together well. In the winter, it appears that the body has to be lubed a lot because when I go over a certain dip on a certain highway when the vehicle bounces it squeeks. No one in service has been able to tell me why other than that it needs lubing. Nobody seems to care about my experience. My last couple of visits, my oil life wasn't reset, I don't believe the 27 point inspection was done because I didn't get a sheet telling me what the results were from the inspection.(So I don't know about my tires, brakes, etc.) I have sold lots of cars by word of mouth to family, friends, and coworkers.(I would say somewhere between 50 to 100 vehicles) A lot of people trust my opinion. You better believe I'm telling people not to buy a Chevy. More

Steve Rayman is a great dealership! Here's why: 1) Steve Rayman is a great dealership! Here's why: 1) They do whatever it takes to make the customer happy. 2) The finance manager did a wonderful j Steve Rayman is a great dealership! Here's why: 1) They do whatever it takes to make the customer happy. 2) The finance manager did a wonderful job of reviewing all of my finance options. 3) They know that I love Corvettes and have called me when they think they have received one that I might be interested in. 4) They are overall friendly people 5) I was NEVER pressured to buy I appreciate them and will most likely purchase another vehicle there. Rosella Givens - owner of a 2011 Camaro!! More

Very warm and friendly staff. Made the hassles of buying Very warm and friendly staff. Made the hassles of buying a new car easy and smooth. The dealer customized my Victory Red Camaro with red leather seat Very warm and friendly staff. Made the hassles of buying a new car easy and smooth. The dealer customized my Victory Red Camaro with red leather seats. That color combo is extremely rare so I'm very satisfied with their work. If you don't do business with Steve Rayman Chevy your missing a wonderful car buying experience. More

I decided on this dealership due to the honesty and respect of the salesman Chris Boozer and all other staff members. They listened to our needs and desires respectfully. The dealership staff were able respect of the salesman Chris Boozer and all other staff members. They listened to our needs and desires respectfully. The dealership staff were able to meet all requirements requested in the amount of car and price we wanted. It is wonderful to find well informed salesmen, like Chris Boozer, who know cars and sell you a car respectfully at a price you can live with.They gave their word and kept it in helping us drive away with the perfect car at a perfect price. I recommend this dealership to anyone looking for people who know cars and take care of you respectfully.The dealership staff members take time with you...no matter how long it takes to support you. More

Chris Boozer went above and beyond to help me out and get me into the exact car I wanted. He was very professional and courteous and went out of his way to make me feel welcome. Susie Brown, the financia me into the exact car I wanted. He was very professional and courteous and went out of his way to make me feel welcome. Susie Brown, the financial person, was just awesome! She took her time in explaining everything regarding my paperwork and answered any and all questions. Both should be considered valuable employees. More

AES has purchased over 40 vans and trucks from Mike since we started our business in 1998 from the very first time we met, we explained our needs as a startup company and we were looking to establish a long we started our business in 1998 from the very first time we met, we explained our needs as a startup company and we were looking to establish a long term relationship with a reputable sales person someone we could count on to get the DEAL done at the right Price. We started this relationship 13 years ago and we just bought 4 new trucks from Mike if that tells you anything about his dedication to do the right thing and make the deal work for his customers. Just stop by and ask for Mike in commercial sales, and you can be the judge of his knowledge and commitment to make the DEAL!! More

I have purchased 4 or 5 vans and/or box trucks from Mike Fossett and his team over there. The service department has been great as well. They somehow pulled Fords hooks out of me and turned me to a chevy gu Fossett and his team over there. The service department has been great as well. They somehow pulled Fords hooks out of me and turned me to a chevy guy! Chris Allen Air Conditioning Experts Inc. More