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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,069 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,069 reviews

May 06, 2024

I'm trying to figure out some of these charges, for a 2018 base model Traverse my oil change/tire rotation was $170.12. That seems a bit high considering I have a 2016 Toyota Sequoia that I just had the More

by msouthwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Augustine
May 05, 2024

Excellent service received. Very impressive customer service. Great waiting time. The professionalism, waiting area, awesome. More

by GOLDENFLAX123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know you had an excellent experience at Steve Rayman Chevrolet! Your kind words about our customer service and waiting area are much appreciated. Thank you for the review!

May 05, 2024

a long wait time need to decrease the wait time sat are busy days to More

by willie.silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Better service with new management The old service was so bad that I took my car to a different dealership More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Augustine
May 06, 2024 -

Steve Rayman Chevrolet responded

John, it's great to know that you've noticed an improvement in our service under the new management at Steve Rayman Chevrolet. We appreciate your feedback and look forward to serving you better in the future!

May 03, 2024

The technician was somewhat helpful but seemed very reluctant to help. I came in to investigate a leak in my tire. It took less than an hour for the technician to let me know there is a crack in the wh More

by char
Recommend Dealer
No
Employees Worked With
John
May 03, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your recent experience with us. We aim for a high level of customer service, and it's disappointing to learn that we didn't meet those expectations this time around. I'd like the opportunity to discuss this further so we can make things right - please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

May 03, 2024

Easy, quick, pleasant and overall good experience. Happy with the service provided and will recommend to others More

by gtletner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Steve Rayman Chevrolet responded

We're glad to know you had a positive experience with us at Steve Rayman Chevrolet! Thank you for your recommendation — we look forward to serving any of your future needs!

May 02, 2024

The time it took for someone to check me in and check me out was way too long. I waited at least 15 minutes before anyone even acknowledged me there. She then told me an oil change was 84 dollars but ended More

by amiestory2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of her name
May 02, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We aim for efficient and transparent service, so it's disappointing to learn we fell short during your visit. I understand how this could affect trust, but please know that we're committed to making things right for you. If you'd like to discuss this or any other questions or concerns further, don't hesitate to reach out at - Thomas Campbell - Service Manager - 678-424-2084. Thank you.

May 02, 2024

Very unprofessional here. I brought my car to them in December of 2023, Ive had to call several times to check on the status of my car. If i did not keep calling, they would h More

by ALAUNZOANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie
May 02, 2024 -

Steve Rayman Chevrolet responded

Alaunzo, I'm really sorry to read about your experience. This certainly doesn't reflect the level of service we aim to provide and it's clear that we've fallen short in this instance. We understand how frustrating these delays must have been for you, especially with the lack of communication from our side. Please reach out so we can discuss what happened and find a way forward together - thank you, Thomas Campbell - Service Manager - 678-424-2084

May 01, 2024

MY EXPERIENCE WAS REALLY BAD……………………. The attention from the man who attended to me was super unpleasant. More

by Yandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Steve Rayman Chevrolet responded

Yandy, I'm sorry to hear you feel this way. We strive for top-notch customer service so it's disappointing that this wasn't reflected in your experience. Your feedback is important and will help us improve our services. If you're open to discussing this further, please reach out to me at your earliest convenience. Thank you, Thomas Campbell - Service Manager 678-424-2084

May 01, 2024

Steve Rayman was able to quickly but together a very favorable deal. We got it closed in less than 2 hours. Highly recommend Steve Rayman for your Chevy needs. More

by leepoage70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that our team at Steve Rayman Chevrolet was able to put together a favorable deal for you in a timely manner. Thanks for recommending us, we appreciate it!

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