
Steve Rayman Chevrolet
Smyrna, GA
Filter Reviews by Keyword
By Type
Showing 1,296 reviews
I recently had purchased my new Primer Suburban from Steve Raymond, and I couldn’t be more satisfied with the service I received. From the moment I walked into the dealership until the end of the day wh Steve Raymond, and I couldn’t be more satisfied with the service I received. From the moment I walked into the dealership until the end of the day when I drove away in my new car, the entire experience was seamless and enjoyable. The staff was knowledgeable, friendly, and attentive to my needs. They took the time to answer all my questions and made sure I was comfortable with every aspect of the purchase process. Their professionalism and dedication to customer satisfaction were evident throughout. In conclusion, I highly recommend Steve Raymond for anyone in the market for a new vehicle. Their exceptional service made all the difference, and I am thrilled with my new Primer Suburban. More
Told me on the phone they could address my issues with my appointment. When I got there, they said it would be three or four days before they could look at it. appointment. When I got there, they said it would be three or four days before they could look at it. More
Mr. Randall was a pleasure to do business with. He was able to give me all the information I needed before I made the 2hr trip to the dealership. And when I arrived he was waiting on me with exactly what able to give me all the information I needed before I made the 2hr trip to the dealership. And when I arrived he was waiting on me with exactly what he promised. Great experience. More
I was traveling and stopped here to get my oil changed. They recommended 2 other services and I gave the ok to do them. 1 1/2 hours later I see my truck in the parking lot. Went to pay and get back on the They recommended 2 other services and I gave the ok to do them. 1 1/2 hours later I see my truck in the parking lot. Went to pay and get back on the road and was told they had done the oil change and air filter then pulled it out and had not even stated the other services but would get it done in less then 30 minutes. Decided not to do it being it’s wasn’t anything That had to be done right away. I could have been almost 2 hours ahead . I was told they had a meeting about batteries and that I blame management for. Making your service departing stop everything to talk about something that could be talked about before opening or after close, not when you have customers waiting More
Wanted a simple oil change. 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork . A seat restraint system. Still getting warning light…so I need to drop car for several hours to try and remedy it again…for a warranty item. Terrible “accommodations” of a waiting room for a place that takes too long to do simple service on your car…and not even fix it the first time. And there is a general malaise of the staff…no one attentive or making any effort to show customer service. Never had these experiences at any other car dealership service center in my life. I’m not a cranky “Karen” customer…this is just substandard. More