Steve Rayman Chevrolet
Smyrna, GA
Filter Reviews by Keyword
By Type
Showing 1,308 reviews
I recently had the pleasure of purchasing a truck from Ms. Keisha McCaster at Steve Rayman Chevrolet. What truly set Keisha apart is her extensive knowledge of the automotive industry and the vehicles th Ms. Keisha McCaster at Steve Rayman Chevrolet. What truly set Keisha apart is her extensive knowledge of the automotive industry and the vehicles they sell. She took the time to listen to my preferences and patiently answering all of my questions and providing valuable insight. Her expertise made the entire buying process stress-free and smooth. Throughout the buying process, Keisha demonstrated a genuine commitment to my satisfaction. Her follow-up after the sale was equally impressive, ensuring that I was completely satisfied with my purchase. Nate More
I loved how right from the start I was welcomed in and Because I wasn't sure I was directed to who I was supposed to be working with. Because I wasn't sure I was directed to who I was supposed to be working with. More
I ordered a tire 1/02/25 I was told it would be there within the hour . Came back end of day still tire . Came back the next day no tire. I called I either was hung up on or no answers the phone . Long s within the hour . Came back end of day still tire . Came back the next day no tire. I called I either was hung up on or no answers the phone . Long story short I got a refund I will not be getting my car serviced from there again. Not worth my time . More
My advisor isn’t organized,the agent quoted one price when the agent found out I had repair insurance my bill went up, also didn’t return calls or few text messages. When I picked up my car I was speak when the agent found out I had repair insurance my bill went up, also didn’t return calls or few text messages. When I picked up my car I was speaking with the manager about the bill the advisor never came into the office to see if everything was ok or did I need any assistance More
Quite simple I felt like a number instead of a customer. I definitely did not feel like I would highly recommend for a friend or go back to them myself. I definitely did not feel like I would highly recommend for a friend or go back to them myself. More
Took my car in for heater repair just prior to Halloween. I still do not have it back. I was told previously it was ready about three weeks ago, and when I went to pick up the car and paid, i drove down th I still do not have it back. I was told previously it was ready about three weeks ago, and when I went to pick up the car and paid, i drove down the road only to learn that new issues were present resulting from improper reassembly and missed by service technicians test drives resulting in steering linkage issues and problems with traction control. The car was unsafe to drive and presently remains in service. Calling up to the department to get updates on completion timing fails every time. It doesn't matter if I leave a message and it doesn't matter what I say in the message, I do not get a return call. As I write this review, I still can not say here what day I will get my car back despite multiple outstanding requests for update over the last week. It was promised back to me two weeks ago by Service Director Daniel, but I haven't even heard back from him with updates. The only way I seem to be able to get updates on my car repair is to randomly show up in person and wait for hours until someone at the dealer takes the time to figure it out. I don't know what is wrong with this dealer's service department, but it is seriously broken and it's unlikely that I will return at this point. Hopefully this review reaches someone who will take the lead and get this turned around in favor of completing my car repair and turning around my very unfavorable customer service experience. Keith by far was the best person helping me, but i presume even his hands were tied in resolving this issue. More

