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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,296 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,296 reviews

March 27, 2024

Crappy I purchased a 2021 Chevrolet Trak 01/12 24 car still haven't been registered and have 2 open car loan on it still don't have the tag More

by Danese Walton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kourtney Morgan was the best along with the salesperson Faatiahm Tucker , Faatimah Tucker
Apr 01, 2024 -

Steve Rayman Chevrolet responded

Danese, I'm sorry to read about the issues you're experiencing with your vehicle registration and loan. This certainly isn't the experience we aim for our customers to have. We'd like an opportunity to look into this matter further and help resolve it as quickly as possible. Please reach out at your earliest convenience so we can assist you better. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

March 25, 2024

Great customer service! Everyone was very helpful. But I don't enjoy having to write a minimum of 15 words to get my point across! More

by kathycomella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie, Brian Barrett
Mar 25, 2024 -

Steve Rayman Chevrolet responded

Kathy, we appreciate your feedback and are glad to know you had a great experience at Steve Rayman Chevrolet. Thanks for taking the time to write this review despite the word count requirement!

March 22, 2024

I wasn’t given complete access information about the program with my car. The service agent said to call back with any questions. I’ve called several times today, leaving a voicemail message. I even lef More

by LWHITE00964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Fernandez, Brian Barrett
Mar 25, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to learn about your experience trying to get information and the lack of follow-up. We aim for clear communication and prompt responses, so it's disappointing that we've fallen short in this instance. I'd like to personally assist you with your questions - please reach out to me directly at a time convenient for you. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 21, 2024

Needs better chairs in waiting room the ones you have you can’t get up in them you are on flood More

by PJWALLACE2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regie is a great guy and knows what going on 10 stars 🌟 , Brian Barrett
Mar 22, 2024 -

Steve Rayman Chevrolet responded

Thank you for leaving Steve Rayman Chevrolet a five-star review! We appreciate your feedback on our waiting room chairs to help us improve. Take care!

March 20, 2024

just got the car bad battery, Had to wait long twice before it was fixed More

by rosskhaliya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert & The head manager David were helpful 5 stars, Brian Barrett, Deshamion Paden, Edgar Sarmiento
Mar 22, 2024 -

Steve Rayman Chevrolet responded

I'm sorry for the inconvenience. We aim to provide our customers with an efficient and easy service, so it's disappointing we missed the mark here. Our team appreciates the feedback and will use this to improve our work moving forward. If you'd like to discuss this further or have any other concerns to share, please give me a call at the number I've provided below and I will do my best to assist you. Thank you, Thomas Campbell - Service Manager 678-424-2084

March 16, 2024

The service was quick and easy to set up. My rep was knowledgeable and helpful. More

by mike.arceUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had a unique name., Brian Barrett
Mar 18, 2024 -

Steve Rayman Chevrolet responded

Mike, we are so glad you had a five-star service experience at Steve Rayman Chevrolet! Thank you for sharing your kind regards for our team and we'll see you next time.

March 16, 2024

Excelente servicio, atención priorizada en mi caso Génesis Vivas nos asesoro de la mejor manera More

by cristianrodriguez30144
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genesis Vivas
Mar 18, 2024 -

Steve Rayman Chevrolet responded

Felicidades por su compra, Cristian! Gracias por destacar el servicio ofrecido por Génesis en Steve Rayman Chevrolet. Le enviamos un afectuoso saludo y esperamos poder ayudarle de nuevo en el futuro cuando lo necesite!

March 15, 2024

Brought my car in for oil change/Door lock electrical button replacement/ have my brakes checked as one of the calipers was malfunctioning. Service advisor told me it would be a couple of days for servic More

by JEANIP77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Mar 17, 2024 -

Steve Rayman Chevrolet responded

I'm really sorry to read about your recent experience with us. It's clear that we've fallen short in our communication and service delivery, which is not the standard we aim for. I understand how frustrating this must have been, especially considering the inconvenience of needing a rental car. We'd like to help improve this situation and address it appropriately - please reach out at your earliest convenience so that we may discuss further. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 15, 2024

Great dealership. What else can I say. Great salesman that I have bought many cars from. More

by BURTONWGB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Barrett, Jim Royeton
Mar 15, 2024 -

Steve Rayman Chevrolet responded

Thank you for your confidence in Steve Rayman Chevrolet, and for your business. We are grateful to have you as a customer!

March 15, 2024

Great service and a lot of available service techs to take care of your vehicle More

by stanleywalters123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashi
Mar 18, 2024 -

Steve Rayman Chevrolet responded

We appreciate your business and your review! Thanks from the Steve Rayman Chevrolet team.

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