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Steve Rayman Chevrolet

Smyrna, GA

Overview
Reviews
3.7
1,296 Reviews
Call Dealership (770) 953-0100

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,296 reviews

March 14, 2024

I have a recall on my car and I've been waiting almost 2years for that part to come in. When to Steven Rayman they told me the part was here but that wasn't true More

by CHERYL.ONEAL001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey Randall, Aleah Hill, Deshamion Paden, Donnell Lewis, Edgar Sarmiento, Jamin Barksdale, Jim Royeton, Keisha McCaster, Lauren Briscoe, Marquise Hendricks
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Mar 14, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to learn about your experience with the recall part for your car. This is certainly not the kind of service we aim to provide, and I apologize for any inconvenience this has caused you. We'd like an opportunity to rectify this situation - please reach out so we can discuss a resolution together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 14, 2024

Mr Randall was outstanding he helped me out alot and explained the best route to go and was with me the entire time he stayed till every thing was completed, I appreciate it alot More

by maria.scioneaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall, Edgar Sarmiento
Report | Print
Mar 14, 2024 -

Steve Rayman Chevrolet responded

Maria, it's great to know that Geoffrey was able to provide you with such a thorough and dedicated service at Steve Rayman Chevrolet! We appreciate your kind words and are here if you need anything else in the future!

March 14, 2024

REGGIE WAS THE BEST, ALONG WITH ALL OF THE OTHER EMPLOYEES IN SERVICE. SO FRIENDLY, COURTEOUS AND CARING. More

by LYNN.HANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Report | Print
Mar 15, 2024 -

Steve Rayman Chevrolet responded

Lynn, we're so glad to know that Reggie and the rest of our service team at Steve Rayman Chevrolet provided you with top-notch care. Thanks for your kind words!

March 13, 2024

Unprofessional. From buying my new car to the first oil change. Horrible experience. Will not recommend this dealership. More

by msmmullins72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle finance was horrible
Report | Print
Mar 14, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We strive for professionalism and a seamless process from purchase to maintenance, so it's disappointing that we didn't meet those expectations in your case. Your feedback is important and I'd like the opportunity to discuss this further with you if you're willing - please reach out directly. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

March 13, 2024

My saleswoman was Great she went over and beyond to help me she's the Besssssttttttt !!!! Keshia I would recommend her to the whole world she's deserves an award. Thanks More

by smithfelita239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keshia Mc Caster, Keisha McCaster
Report | Print
Mar 13, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that Keshia went above and beyond for you at Steve Rayman Chevrolet! It's wonderful to have your recommendation. Thanks for sharing this positive feedback with us, we'll make sure she gets the recognition she deserves!

March 11, 2024

No good,customer service stinks,and I'm gonna let everyone know,and blast u guys on social media for your lack of customer service More

by ty513florence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Report | Print
Mar 11, 2024 -

Steve Rayman Chevrolet responded

I'm really sorry to read about your experience. We strive for excellent customer service and it's clear we fell short in this instance. I'd appreciate the opportunity to discuss this further with you and see if we can make things right if you're willing. Please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 10, 2024

Friendly and fast service and great prices , better than other mechanics and auto service shops in area More

by lholmes3258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Report | Print
Mar 11, 2024 -

Steve Rayman Chevrolet responded

We're glad to know you had a positive experience with our service at Steve Rayman Chevrolet! We strive for friendly, efficient service and competitive pricing. Thanks for choosing us over other mechanics in the area!

March 10, 2024

Sat there for over 3 hours and when I got approved the deal was not what they promised More

by ntrawick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Muchael
Report | Print
Mar 11, 2024 -

Steve Rayman Chevrolet responded

I'm disappointed to hear that we let you down. I want to see what we can do to make things right and work towards earning back your business. If you're interested in my help, please reach out to me at your convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

March 10, 2024

JD was helpful from the moment of stepping in the door. I was well taken care of and respected during my visit at this dealership. JD is a great guy with a great personality and was very easy to work wit More

by Kellylttl78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamin Barksdale
Report | Print
Mar 11, 2024 -

Steve Rayman Chevrolet responded

Kelly, we're so glad to know that JD provided you with such a positive experience at Steve Rayman Chevrolet! We always strive for the highest level of customer satisfaction. Thank you for your kind words!

March 09, 2024

Excellent attention. Excellent service. Im satisfied. I really recommend you dealer. Support whit other languages More

by jhonny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall, Aleah Hill, Deshamion Paden, Donnell Lewis, Genesis Vivas, Jamin Barksdale, Jim Royeton, Keisha McCaster, Lauren Briscoe, Marquise Hendricks
Report | Print
Mar 11, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know you had an excellent experience at Steve Rayman Chevrolet. It's great to know that our team was able to provide support in multiple languages. We appreciate your recommendation and are here for any of your future needs!

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