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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,296 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,296 reviews

February 13, 2024

My family has been servicing both of our vehicles at Steve Rayman Chevrolet for the past ~5 years and we've always been pleased with the service. When it came time to replace one of our vehicles, we we More

by D Foss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnell Lewis
Feb 14, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know that you've had consistent positive experiences with our service department and now, sales as well. It's great to see Donnell was able to help find the perfect vehicle for your needs at Steve Rayman Chevrolet! Thanks for sticking with us over the years - we appreciate it!

February 11, 2024

True Professionals, that worked with me and my Credit union to Mahe sure Everything worked out to my Satisfaction. Courteous and tireless workers..Mr. John Barrett , basically took the bull by the horn More

by eurskine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
Feb 12, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know that you had a positive experience with us at Steve Rayman Chevrolet, and we appreciate your recommendation! It's great to see our team was able to assist in making everything work out for you. Safe travels ahead!

February 11, 2024

I love Steve Raymond dealership but the car buying process is way too long. I arrived at 9:45am and I didn’t leave until 2:30pm. That’s ridiculous. More

by tanya.burnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshamion Paden, Lauren Briscoe
Feb 12, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience and the miscommunication that occurred during your service. We aim for clear communication and fair pricing, so it's disappointing to see we've missed the mark here. Your feedback is important in helping us improve our service standards. We would like to speak to you to gather some more information about your visit. Please reach out at your earliest convenience at cr@shelor.com. Thank you, Customer Relations

February 10, 2024

Deshamion was great! My only complaint about the dealership was that I did not know I needed a cashiers check until the last minute. More

by robinhysmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleah Hill, Deshamion Paden
Feb 12, 2024 -

Steve Rayman Chevrolet responded

Robin, we're glad to know Deshamion was able to assist you well. We apologize for any confusion regarding the payment method and will work on improving our communication in future. Thanks for your feedback!

February 10, 2024

He was a great sales man. Have a great customer service also, he got me a great deal on my new truck. More

by miltonguevara4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Sarmiento
Feb 12, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know you had a great experience with our sales team at Steve Rayman Chevrolet! Enjoy your new truck and the fantastic deal you got on it. Thanks for sharing your review!

February 10, 2024

My service advisor Rashi was excellent. Rashi provided outstanding customer service when I needed it. More

by Michael A Shelton Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashi, Brian Barrett
Feb 12, 2024 -

Steve Rayman Chevrolet responded

Michael, we're delighted to know Rashi provided you with excellent service at Steve Rayman Chevrolet. Thanks for the positive feedback!

February 10, 2024

I dropped my vehicle off. Showed them a video of everything going wrong. I was told they knew exactly what it was. They told me they would have it back to me in two days. I go More

by BRIAN.SISK
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie
Feb 12, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience, Brian. it's clear we missed the mark in terms of communication and service. We strive for timely repairs and transparent updates, so this feedback is concerning. I'd like to personally look into what happened here - please reach out at your earliest convenience so we can discuss this further. Thank you, Thomas Campbell - Service Manager - 678-424-2084

February 07, 2024

Thomas and Reggie solved the problem- great experience overall! I am very pleased with the outcome. More

by kathycomella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Reggie, Brian Barrett
Feb 08, 2024 -

Steve Rayman Chevrolet responded

Kathy, we're so glad to know that Thomas and Reggie were able to assist you at Steve Rayman Chevrolet. Thanks for sharing your positive experience with us!

February 07, 2024

Just poor customer service all cars should come with a jack a spare tire thingy More

by j0850678
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Feb 08, 2024 -

Steve Rayman Chevrolet responded

We are sorry to see that you had a negative experience with our service support. We appreciate your feedback and would be happy to discuss your review further at any time—give me a call at your convenience. Thomas Campbell - Service Manager - 678-424-2084

February 06, 2024

Great people friendly people help anyway possible while your waiting for anything in between time of your visit More

by mcculloughdonnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
Feb 06, 2024 -

Steve Rayman Chevrolet responded

Thanks for the great review! We're glad to know our team at Steve Rayman Chevrolet was able to provide a friendly and helpful experience.

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