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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,296 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,296 reviews

February 05, 2024

I was scheduled for a oil change on a Thursday afternoon and they were very busy. I was greeted after a short time. I didn't see Scott who was my assigned Service Advisor. Reggie assured me that I would be More

by jennh2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Feb 05, 2024 -

Steve Rayman Chevrolet responded

We appreciate your patience during our busy times and are glad Reggie was able to assist you at Steve Rayman Chevrolet. Thank you for sharing your experience. We look forward to serving you again in the future!

February 04, 2024

Super fast and great service. Came in and customer service was excellent. Thank you so much! More

by Alex Repas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Feb 05, 2024 -

Steve Rayman Chevrolet responded

The team at Steve Rayman Chevrolet loves seeing great reviews! Thank you, Alex!

February 03, 2024

Lauren was the best and kindest sales person I have ever dealt with. She made buying a vehicle easy even though I live an hour and a half away I will recommend Lauren to anyone buying a vehicle who doesn’t More

by skipper.chaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lauren Briscoe
Feb 05, 2024 -

Steve Rayman Chevrolet responded

I'm glad to know that you had a positive experience with Lauren and found the process easy, even from afar. It's great to see that we could provide good information on your truck of interest. We appreciate your recommendation! If there is anything else we can do to improve your two-star rating, feel free to reach out at any time. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

February 02, 2024

The first salesperson that I got was extremely rude arrogant and condescending then when I come back and I decide on the car then the financing part changes because I was supposed to have a 8.08% then More

by bonenhimer3904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Feb 05, 2024 -

Steve Rayman Chevrolet responded

I'm sorry your experience has fallen short of expectations. We strive for transparency and professionalism in all our dealings, so it's concerning that you've had such a frustrating time with us. I'd like the opportunity to address these issues directly and work toward a resolution - please reach out when you have a moment. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

February 02, 2024

The service writer was welcoming and kept me posted on the progress of my service request. More

by PHILNORMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Feb 05, 2024 -

Steve Rayman Chevrolet responded

We are glad to hear that the team kept you up to date throughout your service visit. Thank you for choosing Steve Rayman Chevrolet!

January 31, 2024

Customer service was not what I expected. I’m sorry to say but it was sucks More

by bazileraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey Randall, Brian Barrett
Feb 01, 2024 -

Steve Rayman Chevrolet responded

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in discussing this further, would you please reach out at your convenience? Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 31, 2024

I had some Great Customer Service from Jamie Martin, new Parts Director at Steve Rayman Chevrolet. He went above & beyond in securing & communicating to me the acquisition of some difficult parts for my SSR More

by asullivan423
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
Feb 01, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that Jamie was able to assist you with your parts needs. We appreciate the shout-out and we'll make sure he gets the recognition at Steve Rayman Chevrolet!

January 29, 2024

Quick, easy, test drive. Was able to get squared away quickly on the Subaru BRZ I purchased. More

by Zikomo Bullock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnell Lewis
Jan 29, 2024 -

Steve Rayman Chevrolet responded

Congratulations on your Subaru BRZ, Zikomo! We're so glad the test drive and purchase were a breeze - thanks for choosing Steve Rayman Chevrolet!

January 28, 2024

Good experience God bless you guys thank for the help we received hop everything went well for you More

by odilierazo16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Sarmiento, Genesis Vivas
Jan 29, 2024 -

Steve Rayman Chevrolet responded

We really appreciate your positive feedback! Given the content of your review, it seems that your 3-star rating may have been accidental, but if there is anything we can do to assist you, please don't hesitate to get in touch. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

January 28, 2024

Excellent customer service. At no time did I not know what was going on with my vehicle More

by TIMOTHY.DICKERSON1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Jan 29, 2024 -

Steve Rayman Chevrolet responded

The team at Steve Rayman Chevrolet loves seeing great reviews! Thank you, Timothy!

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