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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,302 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,302 reviews

December 13, 2023

Car was towed on 12/5 wasn’t seen until 12/12. No follow-up More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer in Service Dept
Dec 13, 2023 -

Steve Rayman Chevrolet responded

Pete, I am very sorry for the delay in servicing your vehicle. This is not the seamless experience we strive to offer, and I apologize for any inconvenience this may have caused. I will discuss your feedback internally, and in the meantime would like the chance to follow up with you directly. Please reach out to me when you can. Thank you, Thomas Campbell - Service Manager - 678-424-2084

December 13, 2023

Very poor communications. Did not respond timely and did not keep us updated. This not just this visit, it all visits. More

by tmr0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Dec 13, 2023 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience with our communication. We strive for timely and clear updates, so it's disappointing to see we've missed the mark on multiple occasions. I'd like the opportunity to make things right - please feel free to reach out at a time that suits you best. Thank you, Thomas Campbell - Service Manager - 678-424-2084

December 11, 2023

Was greeted with a very friendly helpful staff,from test drive,our salesman and the sweet lady you see last for financing,all smooth operation! More

by barefield2562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Holmes
Dec 11, 2023 -

Steve Rayman Chevrolet responded

We're delighted to know you had a smooth and friendly experience with our team at Steve Rayman Chevrolet! We appreciate your kind words. Safe travels in your new vehicle!

December 11, 2023

The process was really easy and relatively quick. I was able to get the car I wanted and received a lot of great assistance from staff throughout the ordeal. More

by morganswank8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster, Kourtney Morgan
Dec 11, 2023 -

Steve Rayman Chevrolet responded

Morgan - We're glad to know you found the buying process easy and quick at Steve Rayman Chevrolet. Our team is always here to provide great assistance! Enjoy your new car, and thanks for sharing your experience with us.

December 08, 2023

I give you 100 % everything went really well it was acknowledge professional and courteous thanks More

by srcjnq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman JD and finance guy bald head I don't remember his name
Dec 08, 2023 -

Steve Rayman Chevrolet responded

Thank you for taking the time to leave Steve Rayman Chevrolet a five-star review! We are so glad to read that everything went smoothly.

December 08, 2023

I am thankful for the pleasant experience I had with Gregory in the Service Dept. He listened intently, verified my concerns by restating them to me, and made sure that the mechanics knew exactly what w More

by AMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Dec 08, 2023 -

Steve Rayman Chevrolet responded

We're so glad to know that Gregory and our Service Department at Steve Rayman Chevrolet were able to provide you with a pleasant experience. We always aim for clear communication, respect, and patience in all we do. Thank you for trusting us with your vehicle's needs!

December 07, 2023

This was the easiest and smoothest process in purchasing a vehicle I’ve ever had. Five stars all the way around Geoffrey who assisted me was a complete class act, and made purchasing a vehicle feel as if I More

by drpellom2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
Dec 08, 2023 -

Steve Rayman Chevrolet responded

Thanks for the stellar review! We're delighted to know that Geoffrey and Michelle made your car-buying experience at Steve Rayman Chevrolet a smooth one. Your recommendation means a lot to us!

December 06, 2023

Staffing issues with the service dept are an issue, Jennifer is very helpful and takes the extra steps to get things done. More

by davehorton2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Dec 07, 2023 -

Steve Rayman Chevrolet responded

Dave, I'm sorry to read about the staffing issues you've experienced. We're grateful for your kind words about Jennifer and her efforts in providing excellent service. Your feedback is important as we work on improving our team's efficiency. If there are any further concerns or suggestions you'd like to share, please don't hesitate to reach out directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

December 05, 2023

Our salesman, Mark Mathis, was very friendly and worked hard to get us a good deal! Very pleased with our experience with Steve Raymond Chevrolet! More

by shudgins1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mathis, Ken in financing
Dec 06, 2023 -

Steve Rayman Chevrolet responded

We're glad to know you had a positive experience with Mark at Steve Rayman Chevrolet! Thanks for sharing your review and we hope to see you again soon.

December 04, 2023

I bought my Tahoe from Steve Rayman and I've used they service dept to keep my Tahoe running great. More

by cozrenee50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the young black man but he was awesome in the service dept.
Dec 04, 2023 -

Steve Rayman Chevrolet responded

Thanks for putting your confidence in the team at Steve Rayman Chevrolet! Here's to many smooth and happy miles in your Tahoe - see you down the road at your next service!

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