
Steve Rayman Chevrolet
Smyrna, GA
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Watch ur back hereAnd watch ur walletWill never go back Watch ur back here And watch ur wallet Will never go back to this place Geezz what a bunch of crooks Line there pockets with ur money Unfairly Watch ur back here And watch ur wallet Will never go back to this place Geezz what a bunch of crooks Line there pockets with ur money Unfairly More
I wouldn't recommend this dealer My experience was not a I wouldn't recommend this dealer My experience was not a good one I will not be back for anything unfavorable ways of doin business I wouldn't recommend this dealer My experience was not a good one I will not be back for anything unfavorable ways of doin business More
I am highly impressed by the Steve Rayman Chevrolet and can’t say enough good things about them. They went above and beyond to get us the best deal for our new 2021 Tahoe High Country. A huge shout out to can’t say enough good things about them. They went above and beyond to get us the best deal for our new 2021 Tahoe High Country. A huge shout out to Lamar Holmes, Judy Buser and Kourtney Morgan. Thank you so much for all of your hard work from start to finish. We will definitely be doing business again with Steve Rayman Chevrolet in the future! 5 star service from start to finish. More
I called the dealership to see if they had any Tahoes in stock. I spoke to the salesman and he sent me some pictures of two of them. I really liked one of them so we discussed the features and the price, wh stock. I spoke to the salesman and he sent me some pictures of two of them. I really liked one of them so we discussed the features and the price, which matched the price online. When I got to the dealership, I took it on a test drive and I decided that I wanted it. I started going through the buying process, and then he tells me that the truck is $5,000 more!! Then I spoke to the GM and she was very rude! She also told me that brokers are calling about the car and that they have to do what they have to do to feed their families. When I asked her if the brokers were more important than getting a customer for life, she basically said yes. That's bad business for them to show One price, the salesman confirm the price but they won't honor the price! More
On March 29, 2021, I arrived at Steve Rayman's service department a little after 10 am for an oil change with a tire rotation on my Silverado Z71. I was told by my service advisor that there will be a bit department a little after 10 am for an oil change with a tire rotation on my Silverado Z71. I was told by my service advisor that there will be a bit of a wait as there were several customers that were ahead of me for the same thing; That was fine because there is always a bit of a wait at the dealership. Around 11:10 am my service advisor informed me that the oil change was completed but I needed front and rear brakes; I told him that was fine to replace them I was already here, I was told I should take 1 ½ hour to 2 hours. So, I was looking for my vehicle to be finished at least by 1:00 or 1:30 pm. At 2: 30 pm I asked for a status update my service advisor called and he was told that it was being worked on and it should not be much longer. I patiently waited and at 3:50 pm I asked for another status I was told the same thing. So many other customers came and left while I was still sitting in the waiting room. My vehicle was brought around at 5: 30 pm so I was quite upset that was 7 ½ hours for me to leave. What made me even more upset is that the tech put on my Invoice that everything was completed by 12:24 pm and it was clearly not. The last time I came in for an oil change was early in the morning I sat there for 4 hours but the tech put on the paperwork that I basically there for an hour. It this the common practice of the dealership to have customers sitting almost 8 hours for basic service but the tech lies on the paperwork about competition time. If they want proof the manager to need rewind the camera, this was utterly ridiculous. If I could rate a negative 10 I would. I wonder how many times customers have sat in the waiting area for hours but their invoice says they have only been there for an hour or two. More
Best purchasing experience ever! Staff was very friendly, I was in and out within 2 hours! Store is extremely clean and I felt very safe during the current pandemic. All staff members I came in con friendly, I was in and out within 2 hours! Store is extremely clean and I felt very safe during the current pandemic. All staff members I came in contact with was masked! Highly recommended! More
Awesome sales person and awesome experience! Would recommend this dealership to anyone that is in the market for a new Chevrolet or quality pre owned vehicle! recommend this dealership to anyone that is in the market for a new Chevrolet or quality pre owned vehicle! More
Came into the dealership yesterday. Got an assessment on my vehicle. Stated that I needed a part that will stop my car from overheating. Paid over $400 to get the problem resolved. Later that evening, I exp my vehicle. Stated that I needed a part that will stop my car from overheating. Paid over $400 to get the problem resolved. Later that evening, I experienced the same issues. Came back in today and all of a sudden, I need $1700 worth of work done. The technician Charles got irate and hysterical because I wanted an understanding of why he didn’t see the problem yesterday. It’s MY car and I PAID my hard earned money so I should be entitled to an explanation. These people charge ridiculous amounts of money for hours of labor for something that literally takes 15-20 mins to do and don’t want to thoroughly check your vehicle. The service is horrible! More
Just left SRC. Justin only bright spot in the whole experience. Art and David not so impressive. Stay back they can they read minds. David talked to me for 5 min and decided to bring me a "wrecked" use experience. Art and David not so impressive. Stay back they can they read minds. David talked to me for 5 min and decided to bring me a "wrecked" used truck because of my looks I guess! Art is the true nostalgic sales person, farmers tan and all. An old tired ethic that u can read just as they read us. No sale possibility because of two things my looks, or they just didn't want to deal with me. OHH!! JUST SO U KNOW! Both David and Art "Arthur" said that ALL CHEVY 6 CILLENDAR TRUCKS ARE NO! NO good they are crap! David and Art wow! Buyer be ware! UPDATE! Its been 5 days since the review above. A very surprising phone call from a man named Steve. A good person does things like this. Your name is worth defending. Let that sink in. This guy is the real deal if I could have delt with Steve instead of the others. Justins efforts would have mostlikley been rewarded and if not it wouldn't have be so unrewarding. I will retract the 6 cylinder comments, they did in a way say 6s are mostly work type trucks or thats all they had and actually knew I wouldn't like what they had. Steve however did try to find a truck for us. Much respect. Justin has a great mentor in Steve, hope he pays attention. Steve is a true Salesman who believes a name is worth defending. No hard feelings Art and David. Thanks for reaching out Mr Rayman. Drop buy and ask for Justin, he's the young guy, with a great attitude. More