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Steve's Hometown Chevrolet Buick GMC - Service Center
Fruitland, ID
14 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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14 Reviews of Steve's Hometown Chevrolet Buick GMC - Service Center
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July 30, 2021
I just had to best experience with the service team here at Steve’s Hometown Chevrolet, specifically Matt, Jeff and Steve! We are traveling across country from Florida to Washington state and my 2021 Silver at Steve’s Hometown Chevrolet, specifically Matt, Jeff and Steve! We are traveling across country from Florida to Washington state and my 2021 Silverado 1500 diesel suddenly went into reduced power on the highway. We called Kendall Chevrolet first as they were closer to us. We advised that we just needed to find out what the code was for the check engine light to determine out next direction. We explained we were in a bit of a dire situation with 3 kids in the car and 200 miles between us and home. The lady at Kendall Chevrolet was incredibly rude and advised us that they couldn’t help us for a month and when we continued to try to explain that all we needed was the code pulled and that we were not local, she just got worse. Finally, she said that she “might” be able to have a tech run a code. I tried to ask for a guarantee that someone could help us because we didn’t want to drive backwards 12 miles on the highway in limp mode and she refused to confirm. Thankfully, we found our way to Steve’s Hometown Chevrolet. These guys are doing things right! They were more than happy to help us pull the code, had a tech come off lunch and get us back on the road. Customer Service and first impressions make a big difference!! Thanks guys! More
by hehowell13
Employees Worked With
Jeff, Matt and Steve (service department)
Helpful February 27, 2019
Well Taken Care of. Had my new truck serviced today. Jeff got my truck right in and I worked with Micheal on my GMC app while I waited. Great Guys they have taken good ca Had my new truck serviced today. Jeff got my truck right in and I worked with Micheal on my GMC app while I waited. Great Guys they have taken good care of me through the sale process and now with the service and any issues I have had. More
by Chris
Employees Worked With
Jeff, Micheal
January 19, 2019
Great customer service! Our diesel truck needed an oil change. Was able to schedule an appointment within two days. Great customer service from a very friendly staff. Steph Our diesel truck needed an oil change. Was able to schedule an appointment within two days. Great customer service from a very friendly staff. Stephanie is awesome and drove me to and from work. No problems or complaints--made getting an oil change a very simple chore. More
by Diesel Truck
Employees Worked With
Ed, Jeff, Stephanie
October 26, 2018
Basic service, a couple of technical issues Very pleased with customer service. Everything was done in an appropriate amout of time. All issues were discussed, and handled accordingly. Very pl Very pleased with customer service. Everything was done in an appropriate amout of time. All issues were discussed, and handled accordingly. Very pleased with entire experience. Thank you Cindy Keith More
by CindyKeith
Employees Worked With
Stephanie
