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Steven Ford

Harrisonburg, VA

Overview
Employees
Reviews
Vehicles
3.8
32 Reviews
When it comes to purchasing your new Ford car, truck or SUV or a pre-owned vehicle, we know you have options. Let us share with you the reasons why it’s better to buy here. Lifetime Warranty We Honor our Military Personnel and Match Ford’s Military Incentive All Year Round 10% Off Service Parts and Labor for Military Personnel These are just a few of the perks of shopping with us.
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3155 South Main Street

Harrisonburg, VA

22801

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Showing 32 reviews

September 03, 2026

I am very pleased with the professionalism and friendly service I was given at Steven Ford I highly recommend and hope all that visit receive the same! More

by Mdavis2975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Sodikoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tripp
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Sep 03, 2026 -

Steven Ford responded

Knowing you experienced professional and friendly service during your new Ford F-250 purchase is truly rewarding. Your high recommendation and five-star rating mean a lot to our team.

August 21, 2026

They have always provided great service for me for either routine maintenance or warranty work. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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Aug 21, 2026 -

Steven Ford responded

Thank you for the five-star rating and for trusting our service department with your Ford Explorer’s routine maintenance and warranty work. Hearing that we’ve consistently met your needs over time means a great deal to our team.

August 19, 2026

Attention to detail needs to be addressed, didnt set automatic next date for service and missed factory recall More

by Jolbrys116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
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Aug 20, 2026 -

Steven Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Steven Ford are glad to have you as a customer.

August 18, 2026

Everyone was so helpful and Brady was great along with Ricardo so happy with our purchase thanks to everybody More

by rlmidnight
Recommend Dealer
Yes
Employees Worked With
RICARDO AND BRAd
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Aug 18, 2026 -

Steven Ford responded

Your comments about our team’s helpfulness reflect our commitment to support you every step of the way. Knowing you’re so happy with your purchase means a lot to our team. Thank you for the five-star rating.

August 13, 2026

Very timely for getting my car worked in at my appointed time. Very courteous and reliable as they kept me informed about the progress of the car. More

by Nancy Nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service department
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Aug 13, 2026 -

Steven Ford responded

We’re glad we could fit your Ford Explorer in right at your scheduled appointment. Our service department is pleased we could keep you informed throughout the process with courteous and reliable updates.

July 28, 2026

Richard was a pleasure to work with, we came to an agreement and made it happen. The truck was at my doorstep the same day. More

by Carter Eckenrode
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
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Jul 28, 2026 -

Steven Ford responded

We’re glad Richard made the process smooth and that your new Ford F-250 arrived at your doorstep the same day. Enjoy every drive, and please reach out if you need anything else.

July 22, 2026

Great people to work with! ! Best Deal in town! Owner even came to introduce himself to us. Not pushy and met all our needs! More

by porker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Sodikoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Culpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Thompson
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Jul 22, 2026 -

Steven Ford responded

Thank you for sharing your experience. We’re glad our team delivered the best deal on your new Ford Maverick and that the owner’s personal introduction and no-pressure approach met your needs. Enjoy your Maverick, and please let us know whenever we can assist you again!

July 20, 2026

My truck was there for 5 weeks getting the air condition fixed,no one really communicated at all unless I contacted them,I got my truck back two weeks ago air condition is still terrible and barely cold but More

by Mama7297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any names
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Jul 23, 2026 -

Steven Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd like to work with you to prevent this from happening again.

July 16, 2026

Service manager was very friendly and helpful. They provided an oil change and safety inspection in a timely manner after a backup delay. A delay in service notification would have been helpful. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Jul 16, 2026 -

Steven Ford responded

Thank you for pointing out how our service manager handled your Ford Explorer’s oil change and safety inspection so promptly after the backup. We’re glad to have gotten you back on the road quickly and apologize for not letting you know sooner about the delay. Your feedback on notification timing will help us improve our communication.

June 30, 2026

very close to in at appt. time and out with an good explanation of what they completed for me More

by FORDGUY2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micki, Patrick Barnes
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Jun 30, 2026 -

Steven Ford responded

Thank you for letting us know we got you in on time and provided a clear explanation of the work on your Kia Telluride. Patrick and our team appreciate your feedback and look forward to helping you again.

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