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Steven Honda

Harrisonburg, VA

Overview
Reviews
Vehicles
4.1
43 Reviews
Welcome to Steven Honda in Harrisonburg, VA, where buying or servicing a car is more like building a relationship built on trust and a shared commitment to excellence than a simple transaction.
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2885 South Main Street

Harrisonburg, VA

22801

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Showing 44 reviews

June 19, 2026

The staff are very helpful and friendly. Service personnel.especially listen patiently to my descriptions of car trouble and asks helpful questions to identify the problem. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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Jun 19, 2026 -

Steven Honda responded

Thank you for sharing your experience with our service department. We’re glad our team listened carefully and asked the right questions to diagnose your Honda CR-V. Your feedback means a lot and we look forward to assisting you again.

June 19, 2026

Le pusieron la bolsa de aire a mi carro. lo hicieron muy bien gracias exelente More

by KMONTERO062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No lo se
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Jun 19, 2026 -

Steven Honda responded

It’s great to know that the airbag installation on your Honda went smoothly. Thank you for highlighting the precision and care our technicians put into the job.

June 19, 2026

Happy to get my work completed! No pen at the key drop off and very hard time getting on the schedule. More

by MEBEHRER
Recommend Dealer
Yes
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Jun 22, 2026 -

Steven Honda responded

We are very happy to have completed the work but apologize for the issues with drop off and scheduling. We sincerely value your business and look forward to your next visit.

June 19, 2026

This was the 2nd car we've had to replace this year and the process was very straight forward and easy. Adrian was our guy both times and he was very knowledgeable about the cars we were selecting and made More

by PUTNAMSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
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Jun 19, 2026 -

Steven Honda responded

It means a lot that you came back for your second replacement and found the process straightforward. We’re glad our team provided knowledgeable support as you chose your new Honda CR-V Hybrid. Enjoy every drive in your CR-V Hybrid!

June 18, 2026

Josh and Tony were absolutely amazing getting our 2026 crv. Even with the ownership transition it went very smooth. So glad we returned to Harrisonburg dealership. Thanks for being so GREAT More

by TKESSEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Josh
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Jun 18, 2026 -

Steven Honda responded

It’s great to hear the ownership transition went smoothly and you’re enjoying your 2026 CR-V. Thank you for choosing us again, and we look forward to your next visit.

June 17, 2026

Service was done in about an hour which was easy and convenient for me to get back to work More

by CHANDAJANEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Jun 17, 2026 -

Steven Honda responded

We’re pleased the service on your Honda CR-V took about an hour so you could get back to work without delay. Thanks for noting how smooth the process was. We look forward to helping you again down the road.

June 17, 2026

Adrian was great to work with, he did a great job helping us understand the vehicle. We got a very good deal, and were very happy with our experience. More

by DCR99MO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
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Jun 17, 2026 -

Steven Honda responded

We’re glad our team helped you feel confident about your Honda CR-V and that the deal met your expectations. Thank you for sharing your experience. Enjoy every mile in your CR-V.

June 17, 2026

Phones - tried to call multiple times to make service appointment and can’t get advisor on the phone- very frustrating More

by JSTRAWHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reyes
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Jun 21, 2026 -

Steven Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your experience in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 17, 2026

Reyes Perez Cama was very pleasant to work with…friendly, professional and very informative. I appreciate their contacting me before doing added work on my vehicle. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reyes Perez Cama
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Jun 17, 2026 -

Steven Honda responded

Thanks for the five-star review. It’s great to hear our team kept you informed before proceeding with work on your Honda CR-V. We appreciate your trust and look forward to assisting you again.

June 16, 2026

I had an appointment. I was there on time. Was told service would take 45 min and I could wait on it. 2 hours later I had to go back and find out what was going on. More

by Pilot4u2016
Recommend Dealer
No
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Jun 20, 2026 -

Steven Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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