190 Reviews of Steven Toyota - Service Center
I took my truck in several times knowing I had an issue with either the transmission or possibly the engine. every time i took my truck to the service department they told me nothing was wrong with it. I l with either the transmission or possibly the engine. every time i took my truck to the service department they told me nothing was wrong with it. I left the dealership this last time and my truck was reaching almost 5000 rpm before shifting gears. The service department never took the time to properly inspect my truck for any of the issues that I reported to them. never going back to that place!!! More
Emily is great as always. Thanks for the great care that you put into your job! Even something a simple as a state inspection was handled with professionalism. Thanks for the great care that you put into your job! Even something a simple as a state inspection was handled with professionalism. More
My first time here and Emily took amazing care of me! Set-up my oil change and tire rotation and got it done fast! Also had the recon team wash up the car for me 10/10 would recommend! Set-up my oil change and tire rotation and got it done fast! Also had the recon team wash up the car for me 10/10 would recommend! More
Staff were very friendly and professional. I went in for a simple oil change and tire rotation, they broke down how the process is going to go and sent me an inspection video looking over my c I went in for a simple oil change and tire rotation, they broke down how the process is going to go and sent me an inspection video looking over my car. All in all I have nothing negative to say about the experience. More
Got a 2016 Jeep renegade sport with a turbo, as the guys showing it to me he scratched the door right in front of my eyes. On top of the head he told me it would be no more than 28,000, after everything was showing it to me he scratched the door right in front of my eyes. On top of the head he told me it would be no more than 28,000, after everything was said and done and all paperwork signed it was over 38, 000. Can't believe I had to pay 150.00 for an oil change!!!! Ridiculously outrageous!!! Update: after this last oil change this is the third time they keep forgetting to put the sticker up in my windshield to tell me when to come back. Update: 8-26-25 oil change is 120 now and I had to ask for the oil change sticker I'm the window, AGAIN! smh, why do I have to ask for something your supposed to do after I jus spent so much on a xxxx oil change. As well as they told me they were having troubles getting my lug nuts off because of the Caps being swollen. So I asked her to price how much new ones would be. 370 some dollars! HATE THIS PLACE. If it weren't for the sunbit card I would never go back, but that card is a blessing as it allows me to pay a small bit of my total and then make payments on it with the card after More
Allison gave great customer service. This was second time I had to bring Sportage in for repairs due to steering column issues. Plus I had to wait 3 months the first time to get the part This was second time I had to bring Sportage in for repairs due to steering column issues. Plus I had to wait 3 months the first time to get the part. More