Steven Toyota - Service Center

I initially brought my SUV in for the Auto Butler service. I had been thinking about finding a car with better gas mileage. While having my SUV serviced, my husband and I were looking at the used c service. I had been thinking about finding a car with better gas mileage. While having my SUV serviced, my husband and I were looking at the used cars and this very nice, knowledgeable young man approached us asking if he could help us. I asked him if Steven Toyota bought back their vehicles and he said "yes maam, we do." This immediately got my attention and I told him I was was looking for a nice used car with leather interior and better gas mileage. He showed us a very nice used car and gave us some history on this car. Needless to say, we worked out a very good deal, and I drove away very please within a couple of hours in my car. Every one of the employees that we met that day were very pleasant and informative. I also was impressed with the cleaniness of Steven Toyota. I have been to quite a few auto dealerhips, but Steven Toyota is my pick for sales and service. We live in Capon Brige, WV, and we travel to Harrisonburg, VA because of the great service and have been since 2003. Thank you Steven Toyota...I love my car! Cathy Fouse Capon Bridge, WV More

Have always received good service and easy to schedule service. Hours are convenient and shuttle service is a big plus. The staff are friendly and seem ready to help out. Like having the multi point in service. Hours are convenient and shuttle service is a big plus. The staff are friendly and seem ready to help out. Like having the multi point inspection even if only in shop for minor service or an oil change. More

Reminder for 6-month check (Toyota Care) was timely. This was the first check-up under the TC "warranty" for the 2012 Camry. Service was provided with high quality and efficient delivery. Thanks. was the first check-up under the TC "warranty" for the 2012 Camry. Service was provided with high quality and efficient delivery. Thanks. More

I've only had great experiences bringing my Prius to Steven Toyota, I never have to make an appointment, the facilities are spotless, the staff friendly, and I'm out of there pretty quickly. Steven Toyota, I never have to make an appointment, the facilities are spotless, the staff friendly, and I'm out of there pretty quickly. More

Excellent service from greeting to leaving. The 4-runner I bought in Oct/11 is my first experence with a Toyota (excellent sales experience with Josh Strum)and this was my first visit for service. I was imp I bought in Oct/11 is my first experence with a Toyota (excellent sales experience with Josh Strum)and this was my first visit for service. I was impressed with facility and personnal. More

Mike greeted us as soon as we stepped out of our car. He asked what he could do for us today. After making a list, he quickly got busy with our vehicle. Later on he came with a few problems found on our ca asked what he could do for us today. After making a list, he quickly got busy with our vehicle. Later on he came with a few problems found on our car and suggestions on fixing them. Shortly after that we were on our way. This is a very organized business! More

Going to look for my 4th car from Steven Toyota shortly... do I ned to say more? We are even bringing in 2 other cars (bought at competetitiors) to Steven's Service Department. Best in "The Vall shortly... do I ned to say more? We are even bringing in 2 other cars (bought at competetitiors) to Steven's Service Department. Best in "The Valley". More

Have never had a problem with sales, when buying our car. Have always had good service when having the car service. Mike has always treated me well and never a problem. Have always had good service when having the car service. Mike has always treated me well and never a problem. More

Conveniently scheduled 10,000 mi. service on-line. Arrived slightly early and immediately taken care of. Waiting room was clean with snacks and beverages available and comfortable seating. Vehicle was Arrived slightly early and immediately taken care of. Waiting room was clean with snacks and beverages available and comfortable seating. Vehicle was finished on time according to time estimate I was given - even the wash! Everyone was friendly, knowledgeable, and very enjoyable to deal with. More

I did not catch the employees name but every time I call for an appointment or with questions they are answered promptly and the the service is also always very prompt. My 2011 Camry has swirl marks in th for an appointment or with questions they are answered promptly and the the service is also always very prompt. My 2011 Camry has swirl marks in the paint and I have never taken my car to any other car wash except Steven Toyota and was curious if your car wash has the brush or rollers on. I know when I bought the car they offered me a paint protection plan so that makes you wonder, especially on a new car that has only been hand washed. Thanks, Maxine Harris More