Back

Steven Toyota - Service Center

Harrisonburg, VA

4.8
165 Reviews

165 Reviews of Steven Toyota - Service Center

Sort by
September 06, 2011

Service manager is abrasive and confrontational. Service department tries to sell additional service to you on every visit. This started when my vehicle had approximately 35,000 miles on it. They first sai More

by Ron1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Yotka
Jan 18, 2012 -

Steven Toyota responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Steven Toyota, our focus is to provide consumers excellent customer service. You may contact me anytime to voice any additional concerns. Lindsey Sodikoff 540-434-1400 ext 1141

July 29, 2011

I brought my corolla in to get washed and did not know where to go. Cody Arbogast stopped me and asked if I needed any help. He informed me that there was an excellent drive through car wash and highly re More

by Jarbo406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Arbogast
February 12, 2011

Two years ago, we purchased a used SUV from Steven Toyota. We had such an excellent experience working with the sales force and financial team that we decided to bring both of our vehicles to Steven More

by jpeake5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Molloy
February 11, 2011

When my wife and I broke down on the side of the interstate, I called Steven Toyota and found myself on the phone with Cory Sodikoff. After communicating my circumstances with him, he quickly sent More

by brockbeatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Sodikoff
February 11, 2011

These guys are great. Every time I have brought in my truck for service or an oil change, service has been fast and friendly. They even do a great job of cleaning, vacuuming, and washing my truck as part More

by mossycreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Sodicoff, Paul(in service department)
...
17