165 Reviews of Steven Toyota - Service Center
Nicholas Greco was excellent. From the moment we walked in greeted us and made us feel very comfortable. You get a very home feel here not like a dealer where you just feel like a From the moment we walked in greeted us and made us feel very comfortable. You get a very home feel here not like a dealer where you just feel like another number. He answered all my questions and let me explain what I wanted done. Andrew Dean was the technician working on our car. He let me explain my concerns and wants with the alignment on my car and was able to show be before and after specs. He was very professional and extremely knowledgeable and friendly. We would highly recommend this dealership and will be using them in future for all our cars even though are not Toyota. Great group of people here definitely a family feel! Thank you for making us feel very trusting with you guys and for the excellent service !!!!! More
I've dealt with them several times. Bought three vehicles from them. The sales team is fine. The service team is consistently corrupt. Hadn't been there for several years. Thought I' Bought three vehicles from them. The sales team is fine. The service team is consistently corrupt. Hadn't been there for several years. Thought I'd give him another chance and once again they were deceptive. Called for a quote. Got a price dropped off the car. Even texted with the service person to make sure that my quote would be honored. But when I get there they have a surprise $145 fee that it sounds like they charge everybody and they don't bring it up during the quote discussions. In previous times they lied to me about alignment being needed when I just had it aligned at a professional alignment shop and took it back to them and they verified that my alignment was perfect. Also at a previous time they promised to change oil with synthetic but then the technician said they don't do that after they already changed my oil with conventional. More
Everything was straightforward and efficient. Service recommendations and cost were communicated with level of need without feeling pressure! I especially like it when they give me a free car was Service recommendations and cost were communicated with level of need without feeling pressure! I especially like it when they give me a free car wash token. More
The employees at Steven Toyota always pleasant to deal with and keeping me informed on what was being done with the vehicle. I have truly enjoyed doing business with them!! with and keeping me informed on what was being done with the vehicle. I have truly enjoyed doing business with them!! More
We service our highlander here. Our most recent visit was a great experience. Nicholas helped me out; he was very kind, clearly explained our service options, made sure to address m Our most recent visit was a great experience. Nicholas helped me out; he was very kind, clearly explained our service options, made sure to address my questions, and had me back in the road in a fair amount of time. Nobody enioys the process or cost of vehicle maintenance but the team at Steven Toyota is top notch, thorough, transparent, and treat you well. Thanks! More