Steven Toyota - Service Center

Courteous, kind, capable people here who are as thoughtful of my needs as they are of my car's requirements. Comfortable waiting area. Prompt scheduling. thoughtful of my needs as they are of my car's requirements. Comfortable waiting area. Prompt scheduling. More

Steven Toyota's Service Center is top notch. Brooke was my service rep today. Besides being super polite, she was knowledgeable, attentive, and accomodating. Since 2021, this shop has been my Brooke was my service rep today. Besides being super polite, she was knowledgeable, attentive, and accomodating. Since 2021, this shop has been my choice. All the reps and techs have been great. More

Nicholas was great to work with. Great customer service and I wad in and out quickly Great customer service and I wad in and out quickly More

Very professional and helpful staff. Quality service. Nice and clean facility. Good atmosphere and superior customer service Quality service. Nice and clean facility. Good atmosphere and superior customer service More

I came and was greeted with a smile. Brooke was very helpful and made my visit very pleasurable. I will back and hope I get the opportunity to work with Brooke again. Thank you Brooke an Brooke was very helpful and made my visit very pleasurable. I will back and hope I get the opportunity to work with Brooke again. Thank you Brooke and Steven Toyota! More

The whole Steven Service department is the best! Thanks for taking care of my car. Wouldn’t get service anywhere else. Thanks for taking care of my car. Wouldn’t get service anywhere else. More

Very knowledgeable of what I needed and explained all service and what was done and also explained to me what was wrong before fixing the issue service and what was done and also explained to me what was wrong before fixing the issue More

Shout out to the parts department. ~ 4:30 PM Monday afternoon I called in on behalf of my daughter who needed a new battery. She is a student at JMU and needs her car. I called and t ~ 4:30 PM Monday afternoon I called in on behalf of my daughter who needed a new battery. She is a student at JMU and needs her car. I called and they had one in stock wohoo.. There person on the phone (wish I could remember his name) was SUPER nice. I bought the battery and asked IF service could install it. I thought fur sure it would be the next day but to my surprise the parts guys said I can do it if she gets here before 5:30. I got a text all good 30 minutes later. WOW thank you. I know you did not have to do that. More

Great to work with they are always able to work us in when we needs it e when we needs it e More

Will was great ! He let me know what needed to be done before checking in. He wad very professional. He let me know what needed to be done before checking in. He wad very professional. More