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Steven Toyota - Service Center

Harrisonburg, VA

4.8
168 Reviews

168 Reviews of Steven Toyota - Service Center

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July 30, 2024

Masar was a good sales he helped me with my car by point me to service advisor thank you Masar for your help More

by DoDo
Recommend Dealer
Yes
Employees Worked With
Anmar Al Badri, Masar Al Kaem
Jul 30, 2024 -

Steven Toyota responded

We're glad to hear Masar was able to assist you and connect you with our service advisor at Steven Toyota. Thanks for sharing your positive experience!

July 28, 2024

Steven’s has always been great for service. Everything is done on time and within the budget they estimate. The staff is professional and friendly. The dealership is fair, friendly and honest. More

by Paulignosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Jul 29, 2024 -

Steven Toyota responded

Pauli, thanks for recommending Steven Toyota! We're glad to hear our team consistently meets your expectations with timely and professional service. We appreciate your support!

June 12, 2024

John Glover was awesome. He was polite and friendly, was easy to talk with and back and forth xx. Bought a new 2024 Tundra and even threw in a little extra. Will return for n More

by drake.james05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Glover
Jun 12, 2024 -

Steven Toyota responded

Drake, we're delighted to hear that John made your experience at Steven Toyota so positive. Enjoy your new 2024 Tundra and we look forward to seeing you again!

June 08, 2024

The service department is amazing! ! Emily kept me up to date the whole time my car was being worked on and they get you in and out as soon as possible. More

by Trinyjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Jun 10, 2024 -

Steven Toyota responded

We're delighted to hear that Emily and the service team at Steven Toyota provided such a great experience! Thanks for sharing your positive feedback.

June 07, 2024

Always have had good service, especially working with Allison in the service department. They keep you informed as the work is done and answer your questions. More

by Camry Hybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison, service department.
Jun 07, 2024 -

Steven Toyota responded

We're delighted to hear that Allison and the Steven Toyota service team have consistently provided you with excellent service. Thanks for sharing your positive experience!

June 05, 2024

I am always pleased with the service I get at Steven Toyota. This was my one year maintenance. Was greeted promptly, service to be given explained, done in an hour. More

by elames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jun 05, 2024 -

Steven Toyota responded

Elames, we're delighted to hear that your one-year maintenance went smoothly at Steven Toyota. Thanks for sharing your positive experience with us!

May 26, 2024

Mike always goes above and beyond to make sure his customers receive excellent service. He keeps you informed throughout the process of all findings and gives honest recommendations. I would recomme More

by Dsribet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wiatrowski
May 28, 2024 -

Steven Toyota responded

Thank you for the glowing review! We're delighted to hear that Mike provided exceptional service and kept you well-informed. We appreciate your recommendation and look forward to assisting with any future vehicle maintenance needs at Steven Toyota!

May 23, 2024

Muchas gracias Pablo por el trato tan espectacular que nos a brindado , complacida lo recomiendo More

by mileysisdeguelora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Pacheco
May 23, 2024 -

Steven Toyota responded

Mileysis, gracias a usted por su amable reseña para Pablo del equipo de Steven Toyota. Apreciamos su amable recomendación!

May 22, 2024

Great service, nice to deal repeatedly with same salesman, fair prices and easy to deal with More

by mattox.alvah
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Glover
May 22, 2024 -

Steven Toyota responded

We are so happy that our Steven Toyota team delivered an excellent experience. Thank you for sharing and enjoy the ride!

May 18, 2024

Was met by Jose at the appointed time who was very professional and listened to my concerns and kept me informed while my Toyota Avalon was being serviced. Nice job and enjoyed the experience. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 20, 2024 -

Steven Toyota responded

Jack, it's great to know that Jose provided you with a professional and attentive service at Steven Toyota. We appreciate your feedback and look forward to assisting you again in the future!

May 20, 2024 -

Jack responded

Thanks for responding to my review on my experience at Steven Toyota. Having employees that work for me, I wish they all had the enthusiasm that Jose displayed in the way he went about doing his job.

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