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Steven Toyota - Service Center

Harrisonburg, VA

4.8
168 Reviews

168 Reviews of Steven Toyota - Service Center

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March 26, 2024

Brook was pleasant and informative regarding my visit. I missed not getting a car wash though More

by Andruette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook
Mar 26, 2024 -

Steven Toyota responded

We're happy to hear Brooke and the team took great care of you during your recent service visit! We also appreciate your feedback about our former complimentary car wash and will consider it when making improvements in the future. Thanks for trusting Steven Toyota with your business!

March 25, 2024

The staff is professional and the area is magnificent. I couldn’t say better things about my experience More

by Madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Mar 25, 2024 -

Steven Toyota responded

We're delighted to know you had a great experience with us at Steven Toyota. Thanks for your kind words about our staff and facility!

March 15, 2024

I visited Steven Toyota today for the first maintenance check on my 2023 RAV4. From the moment I arrived at the service dock, I was treated like a valued customer from greeting to farewell. The state-of- More

by ike.stoneberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas, Mike Wiatrowski, Greg Yotka
Mar 15, 2024 -

Steven Toyota responded

Ike, we're so glad you had a positive experience at Steven Toyota. It's great that Nicholas and the rest of our team made sure your RAV4 was well taken care of and provided you with VIP treatment. Thanks for sharing your glowing review with us - drive safely!

March 11, 2024

Always polite and service always great. Take great care of my Rav. I would recommend them to anyone More

by sydspal45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wiatrowski
Mar 11, 2024 -

Steven Toyota responded

We're glad you've enjoyed working with us! We appreciate your recommendation and look forward to seeing you and your RAV again at Steven Toyota!

March 03, 2024

Great dealership to go to for a new or used vehicle. Great customer service. No hassle getting my truck serviced. More

by Barrydavis6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Yotka
Mar 04, 2024 -

Steven Toyota responded

Barry, we're glad to know you had a great experience at Steven Toyota. Thanks for trusting us with your truck's service needs!

March 02, 2024

Excelente services, Edgardo was very professional make me feel part of he’s family, Thank you Edgardo 👍100% More

by Pabloadanpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo Services Department
Mar 04, 2024 -

Steven Toyota responded

We're so glad to know that you felt like part of the family during your visit at Steven Toyota. Thanks for recognizing Edgardo's professionalism and excellent service!

February 29, 2024

An appointment was made for an oil change, I was informed about the anti-theft ignition recall, and my tires were rotated. Keeping informed thank you. More

by sonjahackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
william p.
Feb 29, 2024 -

Steven Toyota responded

Sonja, we're glad to know that you had a positive experience at Steven Toyota and appreciated our communication! We believe in keeping our customers informed about their vehicles. Thanks for your review!

February 28, 2024

Service was done in a timely manner and I appreciated my pleasant service manager. The video was also helpful. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 28, 2024 -

Steven Toyota responded

Martha, we're glad to know you found our service timely and helpful at Steven Toyota. Thanks for the positive feedback!

February 28, 2024

Courtesy n friendliness that is given is outstanding . Customer representatives always keep you informed of your car progress More

by Elaineoverton536
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Greco
Feb 28, 2024 -

Steven Toyota responded

Elaine, we're delighted to know you've had such a positive experience with our team at Steven Toyota. We always aim to keep our customers well-informed and satisfied. Thanks for your review!

February 23, 2024

Quality customer care @ Steven Toyota servicing and car sales /rentals. Appreciate excellent communications and extended courtesies clean comfortable waiting area and a great team of employees! Thanks More

by lizdevoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo in Service/Maintenance as well as Brooke you’re more like family! , Mike McMillan
Feb 23, 2024 -

Steven Toyota responded

Liz, we're elated to know you've had a positive experience with our team at Steven Toyota! We strive for excellent communication and customer care. Thanks for your kind words about our facilities and staff — we appreciate it!

Feb 23, 2024 -

lizdevoe responded

Thanks again safe travels … Liz

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