
Stevens 112 Ford
Patchogue, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 169 reviews
great service I can always count on my car being up to par after having it serviced at Stevens Ford. I never feel pressured into additional services either. Servi I can always count on my car being up to par after having it serviced at Stevens Ford. I never feel pressured into additional services either. Service advisors are great and the mechanics know what they are doing. As like all dealerships though, can be a bit pricey but they always work with me and try to apply coupons or discounts when they can. More
SERVICE CALL I had an issue with my car after picking up a recalled charger for my Fusion Energi. The first time in it took a while to fix. I subsequently had an I had an issue with my car after picking up a recalled charger for my Fusion Energi. The first time in it took a while to fix. I subsequently had another issue with the battery the following week. Both times I dealt with Lenny. He was courteous, helpful and informative throughout the process both times. The second time in the car was fixed quickly. I picked it up the following day (Lenny was off that day). On his next day back to work he followed up with me to make sure that everything was working to my satisfaction. Excellent customer service. More
My customer service representative was excellent. I want to praise the service and care demonstrated by customer service representative Fernando Batista. Mr. Batista went out of his way to help me so I want to praise the service and care demonstrated by customer service representative Fernando Batista. Mr. Batista went out of his way to help me solve a seating adjustment issue in the rain. Prior to this service call, Mr. Batista stepped away from his desk to help me with another adjustment issue. He's a great customer service representative! Thank you, Ron Peterson More
Friendly, fast service I didn't have to wait long for my service, and the staff was friendly. No one tried selling me into anything that wasn't needed. I didn't have to wait long for my service, and the staff was friendly. No one tried selling me into anything that wasn't needed. More
Sales review Jenny Scheele at Stevens Ford is a huge asset to the dealership. I’ve leased 3 vehicles from her over the past 3 years. She is very knowledgeable and Jenny Scheele at Stevens Ford is a huge asset to the dealership. I’ve leased 3 vehicles from her over the past 3 years. She is very knowledgeable and professional. More
Jenny Scheele and Stevens 112 Ford I LOVE YOU JENNY SCHEELE! Does that say enough? Lol. When I worked with Jenny on getting my 17 Explorer last summer I wasn’t expecting to see her un I LOVE YOU JENNY SCHEELE! Does that say enough? Lol. When I worked with Jenny on getting my 17 Explorer last summer I wasn’t expecting to see her until 2020.. I was in a small fender bender that to my surprise was deemed a total loss a year later! If you saw it you’d never think it was either. The moment I got the news I was so upset I called Jenny as I didn’t know what to do.. “Don’t worry we gotcha girl” is what I can remember hearing..I clearly saw her face as she said it too.. If you know her then you know the look ;) Fast forward less than a week later she introduced me to my new 18 Explorer Limited which had everything I wanted and more.. Jenny made a stressful moment for me feel like it never happened and as if it were 2020 and we were going onto my next vehicle. She was there to answer any of my questions I had, which there were many (I would even refer to myself as the “Pain in the a**”), she even answered after her work hours which goes above and beyond the call of duty.. Jenny is awesome and an asset to Ford/Stevens 112 Ford! Again I LOVE YOU JENNY SCHEELE.. see you when it’s time for my Bronco lol More
The best! Cody exceeded my expectations taking a lot of time to make sure I was well taken care of throughout the process and driving out of the dealership, I h Cody exceeded my expectations taking a lot of time to make sure I was well taken care of throughout the process and driving out of the dealership, I have purchased many new cars before and Stevens is my new fav place to go. And I love my new Ford Escape! More
Customer Service I recently purchased my second car from Jenny, the sales rep. The reason I stayed with Ford was because of her great response to any questions I had w I recently purchased my second car from Jenny, the sales rep. The reason I stayed with Ford was because of her great response to any questions I had without being a pushy salesperson. Im in sales as well, and she just made my decision so easy and comforting without exerting any pressure tactics. So, In the end, I will recommend her and will be leasing another car from her in 3 years. Thanks Tom More
Great knowledgeable staff I purchased a Ford Focus from Cody Clark. He was patient and very knowledgeable. He did not pressure me at all, which I appreciated. He made the fina I purchased a Ford Focus from Cody Clark. He was patient and very knowledgeable. He did not pressure me at all, which I appreciated. He made the financing person aware I did not have any interest in extended warranties so the prices went fast and smoothly. When I picked up the car it was ready when promised and he showed me how everything worked and set up my bluetooth for my cell phone. More
Great place to purchase a vehicle I would like to say that when it comes to purchasing a new vehicle, Stevens Ford is always my FIRST choice and no one is better than Jenny Scheele as I would like to say that when it comes to purchasing a new vehicle, Stevens Ford is always my FIRST choice and no one is better than Jenny Scheele as a sales associate. I know when I need anything, Jenny Scheele goes above and beyond to make sure I receive exactly what I request of her. No one does it better!! More