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Stevens 112 Ford
Patchogue, NY
282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 282 reviews
March 12, 2007
Went in for an annual state inspection. I expected to need front brake pads, but did not expect to need rear wheel cylinders. The mechanic stated that it was gushing brake fluid. If there was any leaki need front brake pads, but did not expect to need rear wheel cylinders. The mechanic stated that it was gushing brake fluid. If there was any leaking fluid, I would have seen it on the ground where I always park my car, the brake fluid level would have been low instead of full and there would have been difficulty stopping the car. Steven's Ford/Kia also charged me for the parts and work that are covered by my extended warranty. Driving out of the lot, I noticed the car shaking whenever the brake were applied. I was told it would have to wait until a technician was in. A couple of weeks later, I dropped off the car after I was able to borrow someone elses car while mine was in the shop, even though my extended warranty guaranteed me a car to use while my car is being worked on. As expected, it was the rotors. They were not cut properly, but I had to pay about $400 to replace the rotors so the car could be driven. More
by kenpask
August 14, 2005
Dealer took order on 2005 mustang,nov.19.2004.six month wait,ordered wrong options.Has had allocation taken away by Ford,lied about it,do not buy mustang from this dealer.refunded $3000.00 deposit I made t wait,ordered wrong options.Has had allocation taken away by Ford,lied about it,do not buy mustang from this dealer.refunded $3000.00 deposit I made to guarantee early delivery,am going to small claims for the interest.Wrote letter to ford,will receive 2006 in 8 weeks.Other dealers on Long Island say this dealer gives them all a bad name.Ford exec.that called me agreed.Buyer beware. More
by mrmrsmax
Employees Worked With
Mr.Bruno
