Stevens Creek BMW

I bought my brand new 2023 230i from Alec Kisin at Stevens Creek BMW. I hadn't planned to buy a car that day but I saw the car I wanted and Alec Kisin and Jim Thomas made it work for me. I appreciate Stevens Creek BMW. I hadn't planned to buy a car that day but I saw the car I wanted and Alec Kisin and Jim Thomas made it work for me. I appreciate the expert knowledge and professionalism of both Alec and Jim. I would highly recommend this dealership. Btw - I LOVE my new car!!! More

Steven creek bmw gave us Excellent service as well as smooth buying experience. Will recommend Steven creek bmw to everyone. smooth buying experience. Will recommend Steven creek bmw to everyone. More

Best experiences , Manaour is a professional and super friendly, we appreciate all the help and effort they put to guide and help us to get our new BMW. friendly, we appreciate all the help and effort they put to guide and help us to get our new BMW. More

The Sales Representative was attentive and diligently worked to locate the type of car I intended to purchase. The car was not on the lot during the initial visit at the dealership, but within 2-3 days worked to locate the type of car I intended to purchase. The car was not on the lot during the initial visit at the dealership, but within 2-3 days I received a follow up email regarding the model of car I wanted was found and in route to the Stevens Creek dealership. After the test drive, I made an informed decision to purchase. In addition, the finance department personnel demonstrated expertise in finalizing the financial documents in a timely manner. The experience was comfortable and seemly transparent. More

Bought a 2003 Porsche from Stevens Creek BMW. I was told the vehicle went through there safety inspection and passed. On the way home from the dealership the car started to vibrate, so we pulled I was told the vehicle went through there safety inspection and passed. On the way home from the dealership the car started to vibrate, so we pulled over. Just as we pulled into a parking lot the front tire started to shred apart. We called the dealership and they said the tires were new and we must have hit something on the road. So I started to put on the spare tire and found out that it was flat. After getting the car home we took it to our tire shop to get a new tire put on. Cost us $384. After the tire shop inspect the tires, they found out that all four valves stems were leaking ( very unsafe). We took a video and contacted the dealership giving them the video and contact info to the manager of the tire shop. Go figure radio silence More

The Sales Manager, TJ was very professional and easy to work with. The S600 was exactly as described after taking delivery from out of state. The Financing and final paperwork went really smooth on their work with. The S600 was exactly as described after taking delivery from out of state. The Financing and final paperwork went really smooth on their end. Great price and quality. Tell your neighbors. JR More

Rocky is on of the best sales person I have ever dealt with he is a pro. Thank you Rocky!! with he is a pro. Thank you Rocky!! More

Everyone we interacted with was helpful, friendly, and polite, Financial negotiations were smooth and comfortable. Absolutely no high pressure. Our trade-in and purchase of a new i4 were unexpectedly ha polite, Financial negotiations were smooth and comfortable. Absolutely no high pressure. Our trade-in and purchase of a new i4 were unexpectedly handled with no difficulty. And our salesman, Lazaro, guided us every through every step from first contact to delivery several days later. More

We got ripped off with optional services while buying CPO BMW X3- Scheduled Maintenance program and extended warranty Services from this dealer. Even after cancelling the Extended warranty services within 2 BMW X3- Scheduled Maintenance program and extended warranty Services from this dealer. Even after cancelling the Extended warranty services within 2 days of the purchase (been 5 months since the purchase), I have received pro-rated refund and not the complete refund. More

My experience was fantastic and Fred helped through the whole process which was seamless and satisfying. whole process which was seamless and satisfying. More