Stevens Creek BMW

I made many calls to finance to cancel an extended warranty and a maintenance contract and I could not get anyone to answer and my messages were not returned. We sent certified letters to BMW finance warranty and a maintenance contract and I could not get anyone to answer and my messages were not returned. We sent certified letters to BMW finance and filled a complaint with Ca. Department of Insurance. After a lot of work on our part we received a call back. We had to come to the dealership to cancel the contracts and we were told that it would take 4 to 8 weeks before we would be refunded. More

I had a outstanding experience, returning my lease and acquiring a new lease to Bmw at Stevens Creek BMW. Everything went quite smoothly. acquiring a new lease to Bmw at Stevens Creek BMW. Everything went quite smoothly. More

Rocky has been very help and goes beyond. He helped me find the car I wanted with the interior and exterior I wanted. I he didn't know something he would ask the geniuses. He helped me find the car I wanted with the interior and exterior I wanted. I he didn't know something he would ask the geniuses. More

I am very satisfied ! Not only was I given a great deal, tho was topped by their excellent communication and knowledgeable staff. A+ I already have my brother in law inter Not only was I given a great deal, tho was topped by their excellent communication and knowledgeable staff. A+ I already have my brother in law interested in a BMW as well. Thank you guys More

clean showroom and very helpful people. The only issue is that when I got there, the Finance person tried to sell me on the "full maintenance" package and I was under the impression that th The only issue is that when I got there, the Finance person tried to sell me on the "full maintenance" package and I was under the impression that this was included in my deal. I ended up getting a decent deal on it, but the initial contract did not state it More

Very clean showroom and very helpful staff. Uno answered our questions even while with other customers. We did not have an appointment, but Uno politely let us know he would help us when he w Uno answered our questions even while with other customers. We did not have an appointment, but Uno politely let us know he would help us when he was finished. 5 hours later, we were signing the contract for our new i4! Will, the technology guru, walked us through the ins and outs of infotainment system on the car. He and Uno called me a few days later to see if we had any questions or concerns with the car and the technology. Overall, I am extremely happy I decided to go look at a BMW! More

Alec is very helpful and friendly. I was able to purchase my 430i with a great deal. I was able to purchase my 430i with a great deal. More

Wonderful service! ! We were well taken care of and enjoy our new vehicle. Both Fred and Will were extremely helpful!! ! We were well taken care of and enjoy our new vehicle. Both Fred and Will were extremely helpful!! More

Wonderful experience with sales associate Ahmed. He made our car buying experience so easy and memorable. We appreciate every question he answered and every picture he sent us. Stevens Creek BMW is He made our car buying experience so easy and memorable. We appreciate every question he answered and every picture he sent us. Stevens Creek BMW is lucky to have him. Thanks Ahmed!!!! More

Prac and Fadi were amazing to work with. They were able to stick with my budget and I will continue to buy cars from them. Fadi was patient and Prac was very accommodating. They did not rush They were able to stick with my budget and I will continue to buy cars from them. Fadi was patient and Prac was very accommodating. They did not rush me or push the sale. More