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Stevens Creek BMW

Santa Clara, CA

4.6
713 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 713 reviews

April 10, 2025

Friendly environment and kind staff brings the positive attitude towards purchasing a new car. Mr. Mansour was very helpful and patient in answering all my questions; more importantly I did not feel pres More

by sensani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Mansour
Apr 14, 2025 -

Stevens Creek BMW responded

Sensani, thank you for your kind review; we are happy to pass along your comments to the team here at Stevens Creek BMW! We hope to see you soon!

April 10, 2025

Von Torres did a most excellent job as sales person getting us our desired X1. More

by hzx1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von Torres, Lionel Lee
Apr 11, 2025 -

Stevens Creek BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Apr 14, 2025 -

Stevens Creek BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 06, 2025

Great experience and service. Love the car and great guidance through the process. Definitely recommend More

by hvardhansingh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Ron Ryan
Apr 09, 2025 -

Stevens Creek BMW responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 04, 2025

Terrible customer service. Since I bought my car I have not been able to get a hold of any of my paperwork, or in contact with a manager. More

by pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shadi
Apr 07, 2025 -

Stevens Creek BMW responded

Pat, I’m truly sorry to hear about your experience and the lack of communication you've encountered. That’s not the level of service we strive to provide, and I sincerely apologize for the frustration this has caused you. I wasn’t able to locate your information in our system, but I’d really like the chance to make this right and help you get the paperwork you need. Please reach out to me directly at, Quynh.Pham@StevensCreekBMW.com, I’ll personally work to get this situated as quickly as possible. Thank you for your patience, and I hope to hear from you soon.

Apr 08, 2025 -

pat responded

Thanks for your for the response. I’m looking forward to getting it worked out and changing my review!

April 01, 2025

Approachable, willing to work with customer, available and responsive, attentive to customer questions and/or concerns, present options for right and best choice! More

by Pipedream
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linda, Vy
Apr 05, 2025 -

Stevens Creek BMW responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2025

A salesperson assisted me right away. He was able to arrange a test drive right on the spot. He was knowledgeable about the car and answered my questions completely. More

by pteverba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von Torres, Herres Asefi
Apr 04, 2025 -

Stevens Creek BMW responded

Hello, thank you so much for the positive review! Have a fantastic day!

March 16, 2025

Amazing sales. Fred was super friendly, helpful and informed. Guided us through the entire process. More

by Shubham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred K
Mar 19, 2025 -

Stevens Creek BMW responded

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

Outstanding service and attentiveness. Great communication. I hope to work again with Johnathan Ngo when I purchase another BMW. More

by Tags of CA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Ngo
Mar 19, 2025 -

Stevens Creek BMW responded

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

I recently purchased a BMW X3. I would love to give a more than 5 star rating as everyone was so helpful. Especially my sales advisor Mansour Zareasadabadi and my finance manager S More

by Ishan Patel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi Saod
Mar 19, 2025 -

Stevens Creek BMW responded

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

Fantastic service/support-Traded 2020Tesla Y for 2025 Rivian R1S. TJ made it easy and seemless to test drive and check out the car. Jojo diligently set up the transaction for the trade and purchase. Jojo More

by eric beckstrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lionel Lee, Jojo, TJ
Mar 09, 2025 -

Stevens Creek BMW responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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