Stevens Creek BMW

Terrible customer service. Since I bought my car I have not been able to get a hold of any of my paperwork, or in contact with a manager. Since I bought my car I have not been able to get a hold of any of my paperwork, or in contact with a manager. More

Approachable, willing to work with customer, available and responsive, attentive to customer questions and/or concerns, present options for right and best choice! and responsive, attentive to customer questions and/or concerns, present options for right and best choice! More

A salesperson assisted me right away. He was able to arrange a test drive right on the spot. He was knowledgeable about the car and answered my questions completely. He was able to arrange a test drive right on the spot. He was knowledgeable about the car and answered my questions completely. More

Amazing sales. Fred was super friendly, helpful and informed. Guided us through the entire process. Fred was super friendly, helpful and informed. Guided us through the entire process. More

Outstanding service and attentiveness. Great communication. I hope to work again with Johnathan Ngo when I purchase another BMW. Great communication. I hope to work again with Johnathan Ngo when I purchase another BMW. More

I recently purchased a BMW X3. I would love to give a more than 5 star rating as everyone was so helpful. Especially my sales advisor Mansour Zareasadabadi and my finance manager S I would love to give a more than 5 star rating as everyone was so helpful. Especially my sales advisor Mansour Zareasadabadi and my finance manager Shadi Saod for their excellent services. Surely getting my next car from them. More

Fantastic service/support-Traded 2020Tesla Y for 2025 Rivian R1S. TJ made it easy and seemless to test drive and check out the car. Jojo diligently set up the transaction for the trade and purchase. Jojo Rivian R1S. TJ made it easy and seemless to test drive and check out the car. Jojo diligently set up the transaction for the trade and purchase. Jojo was good at communicating and supportive. The 2 receptionists were supportive and were excellent at taking care of customers-they knew I needed some coffee when I did not know myself! the sign of good service. Lionel Lee was amazing as he walked through all the paperwork and really took care of me beyond the call of duty. To be frank-it was not what I expected at all-everyone was so on 'mark', pleasant, humorous and thoughtful-the sign of a good team! My second car 40 years ago was a 1973 BMW 2002 tii-so maybe this was like coming back home! I also had the honor to meet Chris Bangle, former head of BMW design, in Torino, Italy. Chris was similar to the Steven's creek experience-super smart, thoughtful, no 'airs'; just super talented and humorous. More

Outstanding Car Buying Experience! I recently had the pleasure of working with Mansour Zare at Stevens creek BMW, and I couldn't be more impressed with the level of service I receiv I recently had the pleasure of working with Mansour Zare at Stevens creek BMW, and I couldn't be more impressed with the level of service I received. From the moment I walked in, he was incredibly welcoming and professional. He took the time to understand exactly what I was looking for in a vehicle and helped me find the perfect match. What stood out the most was his deep knowledge of the cars on the lot, answering all my questions with confidence and providing helpful details about features, financing options, and the overall buying process. The entire process was smooth, efficient, and transparent. Mansour Zare, made sure I was comfortable every step of the way, and his friendly demeanor made the experience enjoyable. I left feeling like I got a great deal and had a genuinely positive experience. If you're in the market for a car, I highly recommend reaching out to Mansour, his expertise and commitment to customer satisfaction are second to none! More

Von was a total rockstar and made the entire process effortless. There was zero nonsense or upselling, just honest representation of the car. If you§re an enthusiast, you owe it to yourself to go see Vo effortless. There was zero nonsense or upselling, just honest representation of the car. If you§re an enthusiast, you owe it to yourself to go see Von at Stevens Creek BMW. More

The service was great, Tom the salesman was very helpful. I would buy a car from here again. I would buy a car from here again. More